UNIT 1Reviews of unit1gear.com

Since I didn’t have the Mount Pack and wanted to use the lights, I finally figured out how to mount lights front and rear with the bands provided in the original package. Turns out, this was an excellent solution for me. I love the lights and how easy it is to control my Unit 1 lights and my Unit 1 helmet from the handlebar turn signal buttons. The equipment is beautifully designed! Though the prices a slightly higher than other helmets and lights, Unit 1 offers premium value--well worth the investment. Two thumbs up!

Granted, my Aura helmet, Smart Lights and Remote are shiny new so usage/durability is an unknown. I'm a tech Luddite so have no sillifone for the app and so make do with the manual/off-line setup. But thanx to Laura, Maria and the extensive YouTube tutorial library I got it done and appear to be up and pedaling. I understand why newer products are app-dependent. But when one needs a $$ sillifone subscription to get the full benefit of product features, it's unfair both to those with equal capability of a paid-for laptop/tablet as well as those without any connectivity who stretch simply to afford the product itself. Why can't I enjoy the full spectrum of a product's features without them? I recently bought a new Bosch dishwasher and a VANTrue dashcam, and both withhold functionality and are update-dependent on the assumption of the buyer having a sillifone! Nonetheless, after innumerable gripes at and exchanges with the ever-patient Laura and Maria I've at least got basic functionality of the Unit 1 products, I would like to lengthen the turn signal interval and take advantage of the day/night settings on the lighting...but I'll make do, and thanks to Laura's and Maria's saintly patience with some of my fumble-fingered (I've a second-gen. prosthetic left hand/billyclub) issues I'm very pleased. But for the rest of us Luddites and billyclubbers, consider a pre-shipment option: 1. Present (how is up to Unit 1) a complete feature table for each item/combination with "for instance" videos, and let a customer choose features for their "ensemble". 2. Pre-configure the customer's items accordingly before shipment. 3. If a customer later finds the settings to be inappropriate, build a tailorable and downloadable "fixer app" to work through Wi-Fi or Bluefang laptop, tablet or...yeah, OK, anybody else's sillifone for a one-time retune of customer's whole schmear, to confirm the updates and then optionally self-destruct. Maybe for a small fee to avoid "Gee, I dunno, maybe not.." reruns. Or they can go back to the defaults on their own dime. It wouldn't do much for those with no access to webbie stuff, but it covers a lot of us who are on the fringe. And maybe someday when you have retailers, they might be able to do it in-house. Oh, and if you pull it off, send a note to the dimbulbs at Bosch and VANTrue about how you did it...for a not-so-small fee, of course. But for now, I suggest two things, first for Unit 1: 1. Truth in Advertising--say right up front, 'Hey, for maximum benefit from Unit 1 products, you should have a sillifone, laptop or tablet to run the (optional?) app." (presuming you've re-tweaked the app to work on those latter two in the meantime...). 2. Include an illustrated one-page "quick start" crib sheet with every product so one doesn't have to run to a (hopefully available) phone, laptop, tablet or PC to run videos. The online info. doesn't always agree (a hazard when you put out so much info, even when it's good). We've become a world of non-readers, so a brief, to-the-point, ACCURATE one-age "how-to" is reassuring. The first two points might be #'s 3 & 4, below. -- and for customers, the following: 3. Fully charge your new products first, then... 4. Reset any/all items one buys to zero with the ubiquitous "8X" on/off button press sequence upon receipt of the item/s. Do this before attempting either on- or off-line configuration (It seemed to do the trick for me when I had problems getting the Remote and Smart Lights to "agree" off-line and work together.)

After a little research and reading reviews, I opted for The Aura in medium. Quick shipping but Aura was too small. I have 60 cm head and I was between sizes. Unit 1 quickly got return label for me and in less a week I returned medium and received new large helmet. Diego and Maria were great in customer service. Questions quickly answered and worries quelled. Highly recommend Unit 1. BTW the gear is fantastic.

Excellent gear and excellent support from Maria when I lost my Smart Lights charging case

i got some problems with connecting with thé remote, they set up a call of helping me with the problem, fast respons, great products!

Innovative Produkte, gute Qualität, Support top bei Lieferverzögerung

I was having an issue with my helmet that self resolved (or was user error) but the company was nevertheless supportive. Recommend

Purchased aura helmet, visor, smart lights and remote. Helmet is fine, but lights are worthless as they wouldn't pair with remote via the Unit 1 app.