Guy S.
J’aimerais recevoir toute publication…
J’aimerais recevoir toute publication de votre part en français s’il vous plaît. Merci

At UNIT 1, we're on a mission to become the world's leading smart helmet and urban mobility accessories company, designing beautiful, tech-enabled products that will save lives, and that people will love to wear. Join us in our quest to bring design, safety, and innovation to every rider in the world.
UNIT 1 (unit1gear.com) has 282 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Guy S.
J’aimerais recevoir toute publication de votre part en français s’il vous plaît. Merci
Filip V.
Build quality, price, ease of use and delivery speed
Jurgen G.
Quick delivery of a great helmet
Michael D.
Products are of great build quality. Service generally excellent with fast delivery. Would recommend.
Response from UNIT 1Mar 20, 2026
Thank you so much for this review, Michael! Really glad to hear you are enjoing your helmet. Thanks again for choosing and trusting UNIT 1! Wishing you many safe rides ahead.
Andrew F.
Issue was dealt with super quickly, efficiently and with friendliness. Couldn’t ask for more
Response from UNIT 1Jan 7, 2026
Thank you, Andrew. We’re glad to hear the issue was resolved quickly and efficiently, and that the experience was a positive one. We appreciate you taking the time to share your feedback and for choosing UNIT 1.
robin K.
I am very much satisfied with the service provider.
Response from UNIT 1Jan 7, 2026
Thank you so much for the kind words Robin!
Janet
We bought 2 of their Neon helmets with winter liner and photochroma visors. The liners and visors came quickly but it took awhile (>3 wks) to receive the helmets. Their customer service was very responsive and the long delay in shipping we believe is mostly due to the circus we have in Washington D.C. with the ridiculous tariffs. Helmets are quality design and construction. We would buy from Unit 1 again.
Response from UNIT 1Nov 24, 2025
Hi Janet, Thanks so much for taking the time to share your experience — and for your patience during the shipping process! We’re really glad to hear the visors and liners arrived quickly and that, despite the delays with the helmets, you still felt well taken care of by our support team. Most of all, we’re thrilled to hear you’re happy with the NEON helmets and their quality — that’s exactly what we aim for. Thanks again for your trust, and we’d love to ride with you again anytime. All the best, – The UNIT 1 Team
Gerard
I've known this company for a while since I've been researching about helmets for e-bikes and e-scooters. When they released the Neon, I pulled the trigger and bought one. It was perfect and not bulky for the amount of protection and features they provide (as they advertised). The only thing that I would like for them to improve was sending out the order receipt/confirmation and shipping info when you order. I had to contact customer service for both of the details but they did respond within a day or two. Would order again. Saving up for the visor that tints itself.
Response from UNIT 1Nov 12, 2025
Thank you so much for taking the time to share your experience — and for riding with UNIT 1! 🙌 We’re thrilled to hear that your NEON helmet delivered on protection, design, and functionality — that balance of safety and sleekness is exactly what we strive for. ⚡️ We also really appreciate your honest feedback about the order communication process. That’s super valuable, and we’re actively working to make updates so that every step — from purchase to delivery — is as seamless as possible. It’s awesome to hear you’re considering the self-tinting visor next — you’re going to love it! 😎 Thanks again for your trust and support — it means a lot to have you in the UNIT 1 community. 💛 – The UNIT 1 Team