unihop.app Reviews | Read Customer Reviews of unihop.app

unihop.app Reviews | Read Customer Reviews of unihop.app

unihop.app reviews

56 approved reviews, newest moderated first

Alex
Jul 30, 2026
This is the only app that would deliver…
This is the only app that would deliver cookout in Nashville Tennessee amazing!!
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Judy C.
Jul 29, 2026
No Package Received??? You keep sending me messages that my…
You keep sending me messages that you’ve delivered my order but there’s nothing on my front porch or inside my mailbox, so where is my package??? As many text messages as you sent, one would assume you actually delivered something??? Please advise asap!
Response from unihop.appAug 10, 2026
Hi Judy, I completely understand the frustration, especially with notifications piling up and nothing to show for it on the porch. We reached out already for your order number and the phone or email on the account, so our dispatch team could pull the drop-off photo and GPS location from the Hopper who marked it delivered, but we haven't heard back yet. Without those two details, we're not able to locate your specific order in our system to see what actually happened. If you can send those details to [email protected], we'll dig into this right away and get it resolved. - The UniHop Team
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Celynn M.
Jul 17, 2026
Delivery was simple and easy
Delivery was simple and easy, thank you so much!
Response from unihop.appJul 20, 2026
Our pleasure to be at service! Simple and easy is exactly what we aim for every time. We look forward to your next delivery, Celynn! - The UniHop Team
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Holly D.
Jul 10, 2026
Delivery was just left unattended at…
Delivery was just left unattended at front desk.
Response from unihop.appSep 1, 2026
Hi there, We're sad to hear your delivery was left unattended. We have attempted to request additional information so that we can investigate the order, but haven't gotten a response and we cannot proceed until we receive more details to identify your order. If you're able to send those details to [email protected] we can look into it for you. Thank you, - The Unihop Team
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Susan L.
Jul 5, 2026
Denise was wonderful
Denise was wonderful. She waited for someone to meet her and pick up food, instead of leaving it at the desk. She was super friendly. Well done Denise
Response from unihop.appJul 6, 2026
Thank you, Susan! Denise went above and beyond and we are so proud of her for that. Making sure the food got to the right hands — and doing it with a smile — is exactly the kind of service we strive for. We will make sure she knows her efforts are appreciated! - The UniHop Team
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CJ V.
Jul 2, 2026
Tried & True Service
Great, quick & polite service. Will use again, thank you.
Response from unihop.appJul 3, 2026
Thank you, CJ! Great, quick, and polite is what we always strive for. We look forward to serving you again! - The UniHop Team
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Shayne L.
Jul 1, 2026
Where is my package?
Where is my package?
Response from unihop.appJul 1, 2026
Hi Shayne, We are sorry for the confusion and completely understand your frustration. After looking into this, we found that the driver attempted to pick up your order but the store requires a valid photo ID for third-party pickup. Both the store and the driver tried to reach you but unfortunately unable to get through and didn't hear back from you. Your order is still safely at the store waiting for you. We would recommend heading in to pick it up directly, and please do not hesitate to reach out to us at [email protected] if you need any further assistance. We are sorry this was not communicated to you sooner! - The UniHop Team
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Kiahni
Jun 30, 2026
Great communication and customer service
Great communication and customer service
Response from unihop.appJun 30, 2026
Thank you, Kiahni! Great communication and customer service is what we strive for every time. We appreciate you sharing your experience and look forward to your next delivery! - The UniHop Team
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