unihop.appReviews of unihop.app

Response from unihop.appOct 19, 2026

Hi Krishna, We’re sorry, this is not how a luncheon delivery is supposed to go, especially one with dock details and a suite number spelled out ahead of time. Arriving late, skipping the instructions, and then asking you to set everything up in front of your guests after the event had already started is exactly the kind of thing those instructions exist to prevent. We looked into this with our dispatch team, and this delivery professional is no longer on our platform. We’re sorry it affected your event, and we’d welcome the chance to get it right for you next time. - The Unihop Team

Response from unihop.appOct 9, 2026

Hi Shelley, That’s a frustrating way for a delivery to go, especially once you’d already corrected the address for him. A gift sitting on the wrong porch in the sun isn’t the experience we want for anyone, and we’re sorry this one fell through like that. We’d like to get to the bottom of what happened and make this right for you, but we have not received a response from you on our request for more information so we can identify your order. Please reach out to us at [email protected] with your order information so we can look into this. - The Unihop Team

Response from unihop.appSep 28, 2026

Hi Ashley, I'm really sorry to hear items were missing from your delivery. That's not the experience we want anyone to have, and I'd like to get this sorted out for you. Our dispatch team can pull up the delivery details and figure out what happened, and we'll make it right. Thanks for flagging this, and we hope to turn things around for you. - The Unihop Team

Response from unihop.appSep 24, 2026

Hello Candace, We're so sorry to hear about the issues with your delivery. We know how frustrating it is when you're notified that your order was delivered but it is nowhere to be found. Our team investigated your order and determined that the flower arrangement was redelivered to you. If you did not receive the redelivery, please let us know by emailing [email protected] so we can look into it right away. - The Unihop Team

Response from unihop.appSep 17, 2026

Hi Darcey, We're so sorry to hear. You ordered flowers and ended up chasing them instead of enjoying them, and that's not how this should go. Our records show a drop-off photo of the arrangement on the front doorstep at the delivery address — but a photo isn't proof it reached you, so we've filed a claim and it's being reviewed. If anything comes to mind that might help us track it, email [email protected]. — The UniHop team

Response from unihop.appSep 16, 2026

Hello Rosa, Thanks for your patience while we looked into this. Our dispatch team pulled the delivery record, and it shows the order was completed at 12:05 pm with a signature captured at the address, along with a text exchange from that day confirming it arrived. If you think something happened after drop-off — someone else at the address accepted it, or it ended up somewhere unexpected — email us at [email protected] and we'll keep digging with you. — The UniHop team

Response from unihop.appSep 1, 2026

Hi there, We're very sorry for the issues you experienced with your order. After reviewing the delivery details, we can see the driver did not follow the provided instructions. We have submitted a claim on this order and will be sure to follow up with you when we receive an update. We appreciate the opportunity to improve. - The Unihop Team

Response from unihop.appSep 1, 2026

Hi there, We're very sorry you had a negative experience with your delivery. We see you mentioned Amenify in your review, was this review perhaps intended for Amenify? Please let us know. Thank you, - The Unihop Team