Alicia
Unprofessional appearance
Driver spoke little English making communication a challenge. Nearly hit something in the adjacent alley to my building. She presented wearing a half shirt with her large stomach revealed. Unprofessional for delivering a $500 order to our clients.
Response from unihop.appSep 24, 2026
Hello Alicia, Thank you for flagging this — and I'm sorry your experience didn't match what we hold delivery professionals to, especially on a $500 order for your clients. Our team is addressing this directly with the driver to prevent this from happening again. Your business is important to us, and this is not the delivery experience which strive to provide. We appreciate your bringing this to our attention and giving us the chance to fix it. - The Unihop Team