Unihertz Official StoreReviews of unihertz.com

Unihertz is outstanding as company. Im very happy with their products and services.

J'ai acheté un titan slim, pour succéder à mon blackberry. C'est l'enfer. Voici 5 semaines que je passe une heure par jour pour le configurer. Je ne peux pas synchroniser des apps basiques comme garmin, google agenda. Le raccourci bouton pour ouvrir une apps, ne fonctionne pas. Il faut appuyer plusieurs fois, ce qui engendre une ouverture/fermeture de l'apps. Les apps sont longues à réagir, comme si le téléphone bugge. Si je lance spotify ou waze, et que je recois un appel, l'interlocuteur entend le son! et moi, j'entends sa voix et le son, hyper désagréable. Pour terminer, ils utilisent une laque qui fait que le téléphone glisse tout le temps. Dès que la table est légèrement penchée, le téléphone tombe. Bref, très décu, je vais me tourner vers une marque connue. Dommage car le projet était sympa.

I had ordered an accessory product with my unihertz phone. Customer service reached out to me personally and told me that the case I had ordered did not belong to the phone that I had ordered. They asked if I wanted to be issued a refund. I would not have known that if customer service did not reach out to me directly. I really appreciated the personal communication and felt like the company really cared about me as a person rather than just a number. PS, I'm absolutely loving the phone so far. Got the jelly star. I never want to go back to a large phone. It's easy to use and got used to it very quickly. A lot of my friends are now looking at the same phone.

The products did not fit to the jelly star.

Unique phones that are not like any other regular smartphone brand. Service is quick to reply even helping with flashing new firmware.

I bought their Atom (the small one) last year. 1 year and two weeks ago to be precise. All was pefect, the phone is very small but very strong, it was all i ever wanted for a phone. BUT, i mean, come on, exactly one year after, the screen stopped to work...and you can only have a new screen on their website and it's 70$ to do it by yourself (wich i don't think is that easy). I send a email on a website, but i have no expectations on this... I'm so disappointed, cause this is the only phone like this in the whole world

I followed the battery replacement instructions on the website, but after completing the work, I was unable to start the device. I repeated disassembling and reassembling three times to see if there was anything wrong, but in the end I could not improve the situation. The device became a waste.

Jellystar is perfect !!! Good performance, nice touch, feels awesome in the pocket. No more stockholm syndrome with huge phone! Needs to be charged everyday, and sometimes already in the late afternoon - it's very much still worth it, but would be awesome with better battery.