Unihertz Official StoreReviews of unihertz.com

Very helpfull staff

Loving the Jelly Max phone handset, feels good, looks goods meets my expectations Great customer service support, went above and beyond to resolve queries

To be candid i never dealth with this wonderful company before. I only visited the USA then I and my colleague stumbled on the tank 3 pro.We were very sceptical but I convinced my friend and we both paid in full for 2 packages. I must confess that although it took like ages to receive a response cos we were given the impression that in 1week we will get the packages so I had to drop our next address in the UK. But be it as it may we have received 1 of the 2 packages with an assurance to receive the 2nd soonest. I will definitely recommend this company to others. I wish u all the best and wish to be a distributor of your products when I get back to Nigeria in December.

This phone Is really a beast. First good point is that : this phone Is indestructible. Second good point : the screen Is good in term of quality and the touch IS also good. Third good point : the caméra this beast have all you need 200 million méga pixels 50 million méga pixels 20 million méga pixels and the that's note all it also have night vision photos yeah it have night vision. Fourth good point : the projector Yep this one IS good Five good point : the led yes it also have a camping light plus the caméra light and its quite flashy. Six and the final good batterie if you use it all day looking Netflix or youtube etc the batterie will last 2 day 2 days Yep that's good but if you use it as a phone only the batterie will last 8 days you Can go camping for a week without charger or go on holiday when you will come back the batterie IS still good xD Well now lets go on Bad point well this phone Is clearly on overweight 686gr or 0.686kg its half a brick. And its so Big that he dont go on allait pocket . But that IS good xD at least when somebody will try to steal it you will be so light that you will be warn of that. Aniway its a good phone

I ordered a TPU case and a leather holster for my phone - they shipped fast, and the holster's description quite helpfully and correctly stated that the holster will fit the phone even with the extra TPU case on it. Both items feel high quality and even the packaging was classy. I even got a screen protector with each case which I didn't expect but much appreciate!

Not only are the parts to do repairs for sale, but there are instructional videos. There's no glue in these things either, just a couple of screws! Made to be repaired!

Screen no longer working in less than a month. Not sure if I got unlucky or if indicative of the poor quality. No response from customer support after contacting them about warranty repair / return - still waiting after over a week on a reply. [UPDATE] Got a reply from the company, there was a delay due to a national holiday. The customer support after this point were very prompt and offered to exchange the broken device for a new replacement under the warranty. This took about three weeks between the back and forth. I am now using the Jelly Star again as my primary device, there's some slight issues with touch sensitivity of the display but nothing unbearable. The device is impressive for its size and certainly a unique device. You can get all apps that you need. Due to the size you find yourself scrolling less which is no bad thing.

Trusted but only if you can provide tracking for shipping/postage is better