Kirstyn C.
$9 to return scrubs that did not fit
Ordered scrubs online- im not close to any store- the scrubs did not fit well- in order to return the only option is to pay $8.99 to ship back to them or return to the store which as previously stated im not close to. not worth the purchase- will never buy from this company again.
Response from Uniform AdvantageNov 4, 2025
Dear Kirstyn Chaney, Thank you for reaching out and sharing your experience. We sincerely apologize that your scrubs didn’t fit as expected and that returning them has been inconvenient. We completely understand how frustrating that can be, especially when you’re not located near one of our stores. As a courtesy, we’re happy to waive the $8.99 return shipping fee for your order. Please follow the steps below to initiate your return: 1. Click https://returns.narvar.com/uniformadvantage/returns to start your return. 2. Enter your order number and registered email address in the fields provided. 3. Select the items you’d like to return and choose the appropriate reason for the return. 4. Submit your return. 5. Once your return has been initiated, print your packing slip and label (if applicable) directly from the portal or from the return confirmation sent to your email. 6. Package your items securely. 7. Ship your package back to us using the method provided. We hope this helps make your return process simple and stress-free. We truly value your feedback and hope you’ll consider giving us another chance in the future to provide you with a better experience.