Leah PeaceN'Unity T.
The verbal communication was not good
The verbal communication was not good, nor the text. It seemed very repetitive. There was definitely a language barrier. I found most resources myself while she"left messages" for almost everyone and said they didn't call her back. There was one very unfortunate mishap that I won't even go into unless it's verbally with a supervisor. Very disappointed in the service. However, the Advocate Manager, Amanda, was very understanding and helpful. When I went to her with my concerns, she took swift action to help me. Thanks Amanda! FIVE ⭐ for you!