Understood CareReviews of understoodcare.com

The staff i love Heather she always caring good job

I'm still under going transitions with the Dr. And the company,but I thank God for Justin being an advocate for me, he has gotten me farther than I was able to do alone. So thanks Justin very very much.!!!

first let me start off don’t waste your time on this company my advocate was hope fench no help what so ever especially if your needing help with utilities mines got turned off twice with understood care supposedly trying to find help my advocate been working on getting help since july and still no help don’t waste your time with these people there full lies excuses &💩out all the agencies in tennessee not one could help me that’s what my advocate told me really !!! this is one sorry company and please don’t call me talking about can you take down this review hell NO‼️

They are like having a full time Job you’d think they would Gather medical records And receipts. All I could tell was I was Working twice as Much as them and They were my advocat yea right Stay away unless You are looking for A job

Horrible company. They are comitting medicare and Medicaid fraud abuse, bu filing false claims under telehealth services. They rotate contracted customer service representatives advertised as social workers to the patients. These customer service contractors with no real background check have access to patients PHI, medical diagnosis and social security numbers. This is very dangerous because the training is literally 1 day. They rotate these representatives often. They don’t pay their representatives well. They are filing false claims then billing the patients if CMS or the insurance doesnt pay them. This is a fraudulent healthcare company all in all.

I enjoy talking with Nancy. She’s very good at her job. She isn’t doing all the work. She makes me do part of it and help me and her.

Very knowledgeable and caring.

I love it when Jamalah calls. Even tho I can't spell her name. She knows her stuff. Im in a very stressful place, and she always makes me feel better. I already consider her a friend. Has helped me immensely. 5 stars...noway...more like 100 stars.