Understood CareReviews of understoodcare.com

Heidi Wow, I always look forward to hearing from her, always on track, helping to prepare me for a important meeting, or overcoming a day to day obstacle. I was wondering what the heck I would do with out her, so helpful and enthusiastic, she's just what I need.

I was given resources that were helpful

Joan my avacate and amazing personality she is really helpful and I can really talk to her I feel truly happy 😄😁 with how much she try to assure me good things going to happen for me on her watch she made me a believer so far so good 👍😊😁

Heidi is very professional, polite and caring. She follows through until the end and gets results. I loved working with her and appreciate her so much!

She gives me hope that she is working diligently on fing me housing. Puts my name out there like no other. Gives me hope that one day I could stand tall again. Keeps me informed on what is available. Gives me no doubt that she cares. Keep up the good work. I believe in her power to make me whole again.

Understood care did nothing for me

My medical advocate, Heidi Forkner has helped me so much as I am disabled. I don't know what I would do without or now. With what I've learned, life surveys gotten easy, but I couldn't do it without her.

I rate the company high due to my 1st advocate who was on top of things with me before she was replaced and this other advocate didn't seem to know what she was really doing and the most annoying part was the smoke alarm low battery going off in the background was just so loud and her insiuating that l was having issues when she was the one who was sending me the email without the form or the link attached and insisting she sent it, it was just an unprofessional way to deal with someone who you are supposed to be helping so hopefully the next advocate will be better than the previous one.