Understood CareReviews of understoodcare.com

My first advocate was not qualified to help me and accomplished nothing. I wasted a lot of time with this first advocate. She was nice but that was it. I complained so then they matched me with some one who was qualified but lazy and tried to get me to do her job. That was it. I sent am email to the person in charge and terminated service with them. I am now with a new advocate company and they are very qualified and fighting for me and finding providers who actually care and will treat my serious medical conditions.

Zianni is amazing She has really been there for me and helping with my needs thank you Zianni

Most was my fault, my iPhone is not working properly and probably affected the issue. Although I mentioned that my phone was not functioning correctly and a text to prepare would’ve been good. Oh well

They haven't done anything for me but sent me text messages saying she going to call and never does so I feel like this is a scam because I'm still paying rent somewhere I don't want to be that's not safe I have gotten no help at all absolutely nothing at all. Scam and waste of time

Thank you for helping me at this time of hardship. I hope you can further assist me in days to come. Thank you. Anthony Gordon.

Mahogany has been real helpful if I had any questions and I highly recommended to anyone that needs help give them a call

Courtney is very friendly and supportive. Definitely a positive experience.

Who knew there was an advocate like Understood Care! I have the pleasure of working with Emberly through one of the most difficult times our family has encountered. She is caring and compassionate, but clearly on our side to ensure our mom gets the care and service she needs. It’s still hard to believe that Understood Care is a service available to us. I’m not sure where we would be without them. Thank you Understood Care!