UnderPricer's main goal is to offer travelers the most convenient and discounted flights deal available on the market.Our experienced travel agents guide customers through hundreds if not thousands of travel opportunities, narrowing those down to best suitable flight options that may exist.https://underpricer.com/
UnderPricer (underpricer.com) has 534 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
underpricer.com
Website
underpricer.com
Category
Airlines & Air Travel
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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They are the scummiest company I have ever been forced to deal with. They allowed me to cancel my flight due to an illness telling me I’d be able to rebook another flight later without a penalty other than a fare difference. When it was time to rebook, this is the breakdown they provided:
Fare Difference
$178.00
Airline penalty
$199.00
Processing fee
$250.00
This ends up being the total price of my flight so there’s no difference of me going through them or buying directly with the airline. $800 down the drain.
I really don’t understand how they’re still getting away with their fraudulent behaviour. They need to be shut down asap.
Response from UnderPricerAug 20, 2025
We’re sorry to hear about your experience and completely understand your frustration. We did reach out requesting your booking details so we could properly investigate the matter, but unfortunately, we didn’t receive a response. Please kindly forward your order number and any relevant information to [email protected], as we genuinely want to help resolve this for you.
Sincerely,
Team Underpricer
GA
Gavin
Lottie did an incredible job helping me…
Lottie did an incredible job helping me correct the flight information I entered incorrectly. He was very professional, courteous! I am incredibly grateful for the amazing work he did to fix my ticket!
Response from UnderPricerAug 5, 2025
We hope your journey was incredible and full of great memories.
Warm regards,
- Underpricer Team
JH
Joseph H.
Shame on Kayak to work with underpricer
Was directed to this website by Kayak, price shown for the trip is $875, while trying to book it, a popup suggested a new price of $670 if i get a call back from underpricer. I did get a call insiating the price was $902.
Update after reading underprice response:
First, thank you to Underprice for responding. However, the reply was quite generic and did not address the core issue.
I want to clarify that I—and most travelers—fully understand how dynamic airfare pricing can be. We know that prices can fluctuate rapidly. That is not the issue in this case.
The fare in question is still available today for $871 on Kayak and can still be purchased directly from Underprice.com for the same amount.
The real concern is with the popup that appeared on your website, requesting my name, email, and phone number so a representative could call me with a "promotional price" of $670. Not only did the representative fail to offer that price, but she also quoted a fare over $900, which is even higher than the publicly listed price of $871.
At the time, I was already in the process of making a purchase on your site. So why display a misleading popup? This kind of behavior feels deceptive and scam-like.
If Underprice wants to be seen as a trustworthy and legitimate seller, then your practices should reflect that.
Respectfully
Response from UnderPricerAug 5, 2025
We’re sorry to hear about the confusion regarding the fare you encountered. We understand how frustrating it can be when prices change during the booking process, and we appreciate the opportunity to clarify how this can happen.
Flight pricing is highly dynamic and determined by complex algorithms used across the travel industry. These systems adjust fares in real-time based on several factors, including:
Time of day
Number of users searching or booking similar routes
Your location or device
Seat availability in specific fare classes
When cheaper fare classes start to sell out—especially during high-demand times—the system automatically shifts to displaying higher-priced ticket options. Until a reservation is fully confirmed and ticketed, prices can fluctuate up or down within moments due to demand, limited inventory, and other market variables.
In your case, we’ve investigated the issue and confirmed that at the time of final pricing, the fare was $934.21 per passenger (including all applicable taxes and fees). We understand this was different from what was initially displayed, but unfortunately, the price was not locked in before it adjusted.
While we strive to provide the most accurate pricing possible in real time, rapid fare changes—especially on popular routes—are something that can affect all travel platforms. We know this doesn’t make the experience any less disappointing, but we hope this explanation sheds light on how pricing works behind the scenes.
Thank you again for your feedback, and we hope you’ll give us another opportunity to assist you in the future.
Warm regards,
- Underpricer Team
EU
Eugene
Lottie is the best!
Speaking with Lottie was a wonderful experience. He was very professional, clear, and concise. He was extremely helpful and resolved the issue quickly.
Response from UnderPricerAug 4, 2025
Thanks for the glowing feedback! Your satisfaction is our success. Wishing you a world of great journeys ahead.
Warm regards,
- Underpricer Team
SK
SAHIL K.
Gary was exceptional in providing me…
Gary was exceptional in providing me service from my tickets to South Africa!!
Response from UnderPricerJul 27, 2025
What a lovely review—thank you! We're delighted we could make your travel booking simple and reliable. See you on your next trip!
Warm regards,
- Underpricer Team
SM
Shane M.
Good rebooking experience
Rebooking a flight can be painful and frustrating, but Clive worked patiently and skillfully throughout the experience. Even had a three way call with the airline at one point to clarify airline rules.
Response from UnderPricerJul 22, 2025
Thank you for choosing us! Your satisfaction is the best feedback we could ask for. Here's to more adventures and smooth flights!
Warm regards,
- Underpricer Team
CP
Caroline P.
Alejandro was absolutely amazing…
Alejandro was absolutely amazing helping us when one of our flights was delayed and we were going to miss our next international flight.
Response from UnderPricerJul 21, 2025
It means everything to know you had a great experience. We're here to make travel easier for you, every step of the way.
Thank you again for your support—it means everything.
Warm regards,
- Underpricer Team
RD
Rachael Dove O.
I had a great flight to Italy
I had a great flight to Italy! ITA airline is a top notch airline if you ever travel to Italy!!
Response from UnderPricerJul 21, 2025
We’re so glad you had a positive experience! Your journey is important to us. Thank you for letting us help make it possible.
Warm regards,
- Underpricer Team
