UnderPricerReviews of underpricer.com

All seemed ok and was booked and ticketed but 3 days later the funds were returned to my credit card and no message from Underpricer. I contacted their Customer service and asked why the funds were returned. Nothing. I called in the afternoon, a guy looked the flights up and said they had been cancelled today but didn’t know why. Very bad to do this and not contact me.

​I am beyond disappointed with the service I received from Underpriced. After canceling a trip due to health issues, I never received a confirmation email, and the airline confirmed they have no record of my refund credit. ​When I called to resolve this, the representative I spoke with was incredibly aggressive and rude. Instead of helping me track down my missing credit, they became defensive and hostile. ​When I asked to speak with a supervisor, I was placed on hold for 41 minutes. Just as I was supposedly "next in line" to speak with someone, the call was disconnected from their end. It is completely unacceptable to treat customers this way, especially when they are trying to recover their own money. I still do not have my refund or any written confirmation of my cancellation

Melinda made booking my flight so easy! She was really helpful and made my experience very good.

So far I have good experience,customer service fast response I love it,and thanks to take care of my flight booking

Easy reservations, clear confirmations, good follow up

Had a huge problem that took a little time to resolve and didn’t expect what they did in the end it was very surprising and it was a heart felt gesture that I will not forget! Thank you so underpricer employees!

Agent was attentive and was able to answered all my questions.

I recently booked a length and very expensive flight through “kayak” that was just underpricer with a mask in. Worst customer service, run by an ineffective AI chat bot. Multiple scammy phone calls to try to upsell seats, and then seat selection was not available. They were unable to get me any kind of confirmation outside of what’s ap and I had to go through the physical airline desk every stop. When I couldn’t access boarding passes day of, each of the airlines told me I had to go through the other airline and Underpricer’s staff told me (day of flight) I could speak with an agent in 3 days. Absolute 0 star company **edit I have emailed Underpricer details and will report back if they get back to me with anything useful