unchainedmusic.ioReviews of unchainedmusic.io

I am impressed with their customer service. I contacted Unchained Music, letting them know I was having an issue with Apple Music. They fixed the issue for me! My previous music distributor would not have done this for me. Unchained Music went above and beyond.

well, i come across unchained some months ago, so far i have wonderful experience especially with the support team, they are active, quick to responds, they solve your issues easily. fast in releasing song. what they need to improve on is delaying or long waiting payment pattern but they're wonderful, i give them 5 stars. go for unchained music. thank you

Why haven't any sales eport show in my account, and i also hearrd from another artist using free plan that you do hold the first $30 made by artist

Their TOS allowed AI music, but if you submit all music generated by AI, they rejected all of your music. Don't wasted money and time. Slow review process, and no sense of rejection. My 18 albums were rejected, even I subscribed Unchained Pro Plan, Terrible service. -- Updated --- Due to I cannot reply their comment below, so I sent a request for refund because their policies. They cannot, but Distrokid can. No one reply and no refund now. However there is admin on trustpilot. If you have time and care about ur customers. You should declare the reason clearly on your website, and make it faster to reply or review the music. Each album spent 5 days. Finally, I create music with prompt, I regenerate a lot until I got the song, the cover I change a lot of prompt until i got the image, how dare you say i create without human creative. Anyone who looking for music distributor, I can say chose DISTROKID. I submited same album and my album got approved with in an hour, instead waiting for 5 days and got rejected on unchainedmusic. -------- Updated March 23, 2025 --------- I was challenge by Unchainmusic again. They requested Trustpilot to ask my personal information like my email, my full name, my invoice, and my telephone number to prevent fraud review. I filled my information, my invoice id: 0057B56D-0001, and I already paid to this company Unchained Music Inc. 651 N Broad St STE 205 Middletown, Delaware 19709 USA support[at]unchainedmusic.io Finaly I just wonder instead of they refund my money, that will make me satify, but they want to delete negative feedback from real customers. I still confused that Unchained music cannot distribute my music, but Destrokid and Symphonic can. The company goes to the wrong way, and sooner or later I hope they will lost more customers due to my comments. Actually, US law also have consumer right protects act. Customers can ask refund within 14 days without question ask. They also violate the law by create their unclear term of use. If anyone facing same case as me. Please try to filling to Consumer protection organization in USA like FTC. I think this might help more people for recover their fund form unethical company!

May need improvements. It's great that they have a free plan available to their customers. But it would be good if the free plan also gave me the option to untick Spotify. I have been trying to get back intouch with the customer support team to get my account deleted. Still waitiing on a reply.

Easy to navigate website and managed efficiently by the founder who is full of encouragement for the indie artist. Very happy with Unchained!

Unchained music is the best distribution platform ever Their service is completely free and very easy to use They are one of the best ever and for me it is even better than distrokid , tunecore and others Their interface is very simple and understandable to use Very smooth I’m currently using unchained music to distribute my song, you can search my song on all platforms my artist name is Lil Mosco Unchained music is very good for both independent artist and record label They are the best ever , try unchained music today

Thank you for allowing me (C. Breez), as an artist to distribute my music through a superb, up and coming distribution platform like Unchained.