Sandra M.
Product was fine but not delivered in…
Product was fine but not delivered in time despite ordering very early

Custom & Curated Gifts
Unboxme (unboxme.com) has 168 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sandra M.
Product was fine but not delivered in time despite ordering very early
Becki A.
On a Thursday Jan 2 I placed my order and upgraded my shipping for an extra cost to receive the Jan 4th delivery promise. Well, that became the 6th...then the 7th...I requested delivery cost refunds for the difference in shipping and was told that was an "estimated" delivery time, no adjustment to my shipping. I asked to then cancel the order...before it shipped and was told I could not. I might dispute this payment with my credit card company on this basis.
Michaelle M.
Paid over $50 for expedited shipping so the package would arrive Fri Dec 2 but it did not arrive the following week. Disappointing!
Suzanne F.
I am unsure about the contents; however, I was very unhappy about the delivery. It was ordered on a Wednesday afternoon and did not get fulfilled until the next week, delivered a day late for a birthday. You need to put a delivery date on the pre order, otherwise it is useless.
Emily S.
I ordered the box for my moms bday, but it didn’t show up on time
Mayu
It doesn’t make sense to send me this request to review when the recipient hasn’t gotten the package yet? The est delivery date still shows as April 5 and is still en route. I understand courier delays are unpredictable but the messaging and updates from the company also don’t reflect the status. Not a great first experience. Thanks.
Response from UnboxmeApr 6, 2022
Hi Mayu, thank you for your feedback. It does look like your package is out for delivery today! Sometimes our feedback requests come in a bit early, we are working on tweaking that.
Megan
My card message was cut off, the box arrived late and I received no shipping information to track the package. However, the box and its products were very cute and fair for the price.
Response from UnboxmeApr 13, 2022
Thank you so much for taking the time to share your feedback, we can't wait to gift with you again!
Holly R.
Products in the box were great but the shipping took over 2 weeks. It missed the special date it was ordered for.
Response from UnboxmeMar 22, 2022
Hi Holly, I am so sorry that your gift took so long to arrive. While Fedex delays are super frustrating, they are also out of our control. We wish we could do more, but we are here to support you in any way we can!