UnboxmeReviews of unboxme.com

Product was fine but not delivered in time despite ordering very early

Delivery arrived a day early, which was welcomed. I wasn't there when my friend opened the gift, but she followed up and said that she loved it, she commented on the packaging being nice as well as the actual product (coffee and travel mug). I will order from here again for gifts for friends and corporate clients.

Unreliable delivery: I searched for gifts that would arrive by Christmas. The Unboxme website came up and I was intrigued! I ordered this for my niece and her fiance, and was told it would arrive by December 24. On Christmas day I learned they never got it. When I found tracking info, it was scheduled to be delivered December 30! By then the fiance was out of the country and Christmas long over. The company did not email me to tell me about this delay and when I emailed them to complain, they blamed UPS, took zero responsibility, and gave me a measly $10 back (on an order of $140!!).

Easy to navigate website, great options, relatively affordable compared to competitors, super quick and well-priced shipping and truly excellent customer service. 10/10 recommend

On a Thursday Jan 2 I placed my order and upgraded my shipping for an extra cost to receive the Jan 4th delivery promise. Well, that became the 6th...then the 7th...I requested delivery cost refunds for the difference in shipping and was told that was an "estimated" delivery time, no adjustment to my shipping. I asked to then cancel the order...before it shipped and was told I could not. I might dispute this payment with my credit card company on this basis.

I had received a box from my sister in law and was so delighted with it that I ordered two boxes for another sister in law and a daughter in law! I am looking forward to gifting someone else very soon!!

The box contents are awful - 40 + dollars for 6 bags of tea (1 dollar value), a pair of plasticky socks that fall apart after three wears (1 dollar value), a candle and a mug looking like they both came out of dollar store also? One could go to the dollar store, or five below, and assemble a better box themselves, for under 20. The items provided are not high quality at all.

Too bad coz u send me Incomplete product