UnboxmeReviews of unboxme.com

Unreliable delivery: I searched for gifts that would arrive by Christmas. The Unboxme website came up and I was intrigued! I ordered this for my niece and her fiance, and was told it would arrive by December 24. On Christmas day I learned they never got it. When I found tracking info, it was scheduled to be delivered December 30! By then the fiance was out of the country and Christmas long over. The company did not email me to tell me about this delay and when I emailed them to complain, they blamed UPS, took zero responsibility, and gave me a measly $10 back (on an order of $140!!).

UPDATE: the package arrived in great condition, bringing joy to the recipient... 18 days after I placed the order. I don't know why it took so long, so just keep that in mind when ordering that it can take quite a while. I love the idea of supporting small business, but I have been disappointed. The website was glitchy; I made up my custom package carefully choosing my items each time, and when I would go to complete the order it would disappear. I was persistent and got it after 3 attempts. It read that my order was complete, but it never did send a confirmation email, which left me wondering if the order had actually gone through. My friend's surgery has come and gone and I'm disappointed that a week later, still no package has been delivered to her. I'm hoping it will still arrive shortly. I loved the selection of gifts and I think it's a great idea, but I hope they can improve the website. Also it would nice to know an approximate delivery date at the time of ordering.

The site wouldn't allow me to put a card with my 2nd box and then they got the boxes mixed up.

They thought the gift was ok not really impressed. It came after her Birthday so she did not even realize it had arrived.

Delivery time took WAY, WAY too long.