Nicholas L.
Customer support above and beyond for the customer
On 20 June I informed Unbindgesr that I had order two bug zappers on 10 June and haven’t received a status report on my order. Within 24 hours the customer support group had informed me that they were sorry but my order was pending because they were out of stock again. I was informed that on 1 July they would be shipping the new stock out and give me a tracking number. Because of the delay I was offer a 20 % discount on my order. I want to thank the support for their service and thank Unbindgear for going above and beyond for this customer . Best regards, Nicholas L.
Response from UnbindgearJun 29, 2026
Hi Nicholas! We sincerely appreciate your feedback and your patience throughout this process. We’re glad our support team was able to keep you updated, provide clarity on the delay, and offer a resolution that addressed the inconvenience. Thank you for acknowledging the effort made to assist you, and we’re pleased we could support you to a positive outcome.



