Universal Music GroupReviews of umusic.com

They lost my order and when trying to order it again the product was sold out. They did nothing to help me and I had to reach out myself to find out my order was lost after a month of waiting.

Lil Wayne can't rap. Lil Wayne stay away from children and adults. -20 stars.

Max en time efter jeg køber den bliver den canceled. Og så står der det er ukendt om jeg får mine penge tilbage!!!

DO NOT ORDER FROM THESE GUYS. Liars and scammers. Go to a record shop. Support them, not these crooks

Pessima esperienza. Vinile non arrivato, spedizione smarrita, risposte evanescenti alle mail inviate. Grandi rassicurazioni ma assolutamente alcuna risposta o volontà di risolvere il problema. Riavrò i miei soldi?

So disappointed by this company. They have been tied to two vinyl records I have ordered that were damaged and refused to issue a refund. Absolute garbage people.

Universal Music group has been horrible. Here’s my situation it said orders over $75 get free shipping ($15 value) and it wouldn’t apply, so I paid for shipping, but before I did the customer service told me to make the purchase and they would refund $15 after I sent them order info, so I did. Then they said it’ll take 2-3 days..that time passed and I received email and they said they couldn’t offer refund . Then I couldn’t cancel because order was already processed. So the worst is this sweatshirt was for my mom who was diagnosed with stage 3 cancer and isn’t doing well, I told them my story and what was going on. They didn’t respond of course. So then it said delivered but I never got it, FedEx took picture of merch but it wasn’t my house. Reached back to UMusic and they said sorry at this time can’t refund and they are closing the case and stating order fulfilled. Now I can’t get a response. So they completely ignored anything I said and was the most heartless and disgusting customer support experiences I’ve ever dealt with.

2x 7" De la soul records didn't turn up after 1 month, I checked with the courier who replied they were damaged and wwere being returned, so I waited for the new ones to be sent out, when they didnt arrive, I complained and customer services replied as theres a 30 day notice and If i dont complain in time its past the 30 day cut off, and they just take my money [$60] DO NOT USE UMUSIC THEY ARE SCAMMERS!