ULTA Beauty offers customers prestige & mass cosmetics, makeup, fragrance, skincare, bath & body, haircare tools & salon. bareMinerals, Smashbox, Murad & more.
Ulta Beauty (ulta.com) has 2,261 customer reviews on Five Star Index, with an average rating of 1.7 out of 5.
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Denise H.
I went to the Ultra store at the 225 Union Street in Waterbury CT. I was totally lost so I asked an employee for assistance. I am very happy with the service I received. I am a little school regarding cosmetics. She was very patient with me. I know customers always call out when they are unhappy so I like to call out when a employee goes above and beyond it is very rear to find that nowadays. I asked for her name is SURY.
J S.
Working with the gals was a pleasant experience
Marisa C.
I made an online pickup order & didn’t realize pickup closes before the store and I went in to pick up my order. The order wasn’t ready but the two awesome ladies who assisted me got my items right away and took care of me aside from them being kind of busy! Great experience!
Ricardo C. Pinzon J.
From the moment I entered the store, I was greeted by a lovely young lady named Lynn-Vera. She guided me through the store, assisted me in locating two items, and completed the checkout process in less than 15 minutes. What a great experience! Kudos to Lynn-Vera!!
Stephanie (.
Ulta Beauty is my go to for all of my make up needs. When I need make-up, Ulta is the first place that I look. They have great prices and great sales prices! When I go into my local store, the customer service provided is always helpful and attentive. Their shipping is ok. Sometimes fast, sometimes ok. But never slow...
Sherry L.
Alexa has waited on me several times..I am always there and she is always so friendly and so very helpful!! I have watched her several times when she is the only cashier and she sure can handle the whole line all by herself! It's always a pleasure when she waits on me!!
Karen
I have placed multiple orders from Ulta this month so I can put together several gift bags for a local shelter. EVERYTHING was well wrapped and arrived safely and quickly. Only one item had an issue and they replaced it right away. I LOVE the quality of everything. I LOVE the bags and makeup kits that are perfect for Christmas! I love the sales and gifts with purchase and it really helped me create the BEST self care bags. I've always love Ulta, have shopped there for years and have never had a bad experience.
A M.
Every time I get anything from Ulta it's off the website. I've never had any problems with them and they've always given me my discounts and let me use my rewards. I think they're very great company and their products are amazing..
