Rosie
BEWARE
If I could give Ulta no stars I would. I am EXTREMLY disappointed in this Company and its integrity. I have spent lots of money with Ulta, recently I purchased what I thought was a perfume (as told by the salesperson at the Ulta in Sevierville, TN) and turned out to be a man's cologne. I went to the store and explained to them that I asked for help with a new perfume suggestion. She suggested the one I bought and I had picked out another one as well. I spent almost $300.00 on that trip. I realized the perfume she recommended didn't smell right. I googled it. It comes up as a man's cologne. Because I was one week away from the refund policy, they REFUSED to replace the product. The cologne cost me $165.00. I feel I should have been given a replacement and gotten what I paid for! Which was a woman's perfume. I will never purchase anything from Ulta or any affiliated store again. I am EXTREMLY just blown away at their NON-attempt to satisfy the customer. Without us they would not exist or be paid. I would be embarrassed beyond belief to work for a company like this! It is no loss to them to have replaced this purchase for me. I would have been happy. Instead, they have made me furious. With every interaction I had on this they don't even seem to care... I am requesting to cancel my credit card with Ulta. I have cut it up. I will pay off what I owe, however, will never use it again. BEWARE!!!!!