UlivarylifeReviews of ulivarylife.com

I have experienced customer service with Ulivary. So, last mother’s day, I bought 2 gifts for my mother-in-law which were a robe and a sleep mask. But the sleep mask was missing so I emailed them about it. They double checked with their team and clarified with me again. After the clarification, they handled my issue with utmost professionalism and care! I am very satisfied with how they treated me and the situation and for that I will be ordering again! Thank you again Ulivary and special thanks to Nancy for being so kind and offering the best customer service! ⭐️⭐️⭐️⭐️⭐️

Horrible customer service!! Have to be chased so many times before ever responding. Item never arrived and they sent me a photo of the envelope claiming proof of delivery! Item was pretty expensive and best they could offer me was a 10% off next order. Would never order from them again purely based on the poor service and obvious dishonesty.

I just received my first Ulivary order and I am so impressed with the quality of my kimono robe. The silk is gorgeous and the print and colors are amazing. I also really appreciate all the care and attention that went into packaging! The kimono arrived perfectly folded in a beautiful pouch and silk paper. The beautiful bookmark gift was such a thoughtful attention! In a world where everything feels rushed, I really appreciate that Ulivary takes such care in preparing their customers orders.

I tried to return an item that was too big . my email kept coming back

If i could post a picture it would do it justice these robes are so luxurious and soft and beautiful. The packaging is immaculate and add to the luxury of the experience. I've had the robes and sleepwear about a month now and they hold up well in the washer/dryer cycle (following their instructions of course). I am practically living in them. What is truly amazing is the lengths their customer service reps went to ensure I received my package. International shipping is know for being long but even when it exceeded the 6 weeks, the reps responded promptly and monitored the shipping when I was longer able to receive updates. It went a long way to ease all my misgivings. Exceptional product. Excellent customer service. Will definitely buy again.

Ottimi prodotti. Tempi di spedizione rispettati anche se non mi aspettavo arrivassero dalla Cina. Ma niente da eccepire su qualità del prodotto. Ho acquistato su kimono. Molto soddisfatta.

Its really a genuine product❤️ And it was 1day delayed but it was not their mistakes❤️they did so well to give me information and did their best❤️ I really feel so happy with product,my wife is so happy❤️ its so soft and so cozy for her❤️Thank you ulivary for the best product from our closer ones❤️

These robes are gorgeous, I bought one for myself and for a good friend and they are fabulous.