Ulamps is a company that focuses on lamps and lanterns, we have our own factory so that we can have a deeper control on the quality of the products, and also to meet the deeper needs of our customers, such as making some changes for the customer’s usage scenarios, which cannot be done by ordinary stores. This way we can also offer lower prices to our customers.
Ulamps (ulamps.com) has 88 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Montell B.
I bought 3 pendants. Evidently there was 2 different canopy designs. I was sent both of these designs. I received great customer service to get this corrected. But have to reschedule the electrician to get these installed. Just received the parts and will schedule soon. Can’t wait to see the pendants installed. Beautiful fixtures. Did delay my project , but the chat service was very efficient to correct the problem
PG
Great quality and accurate description Ease of communication
Terry A.
Great product for the money.
T & S D.
I purchased this for a client's dining room. it is absolutely stunning and we are very please with the quality and purchase.
Holly S.
I was not familiar with ULamps and was a little nervous about placing an expensive order for 3 pendants. We communicated back and forth a bit through email and I was impressed with the effort that was made to put my mind at rest. When the pendants came they were carefully packed and came in a timely manner. I would not hesitate to order with ULamps’s again. I love the pendants and I am very happy! Holly
SC
Excellent quality lighting at good prices, and customer service is top-notch. Would buy from them again.
Melina
Buyer beware: The company address they state is their store in Cleveland Ohio does not exist. Pull it up on Google maps and it goes to the nearest address in a residential neighborhood. This is a company in China selling knock-offs. Perhaps you get your fixtures but I would worry of trusting their UL listing and the safety of the features. And, if anything goes wrong with it, good luck returning or getting a refund. My client bought a Solitaire pendant to try out, which is a knock off of an Arhaus fixture.
Response from UlampsApr 26, 2025
Hi, I'm sorry, that address is just for the marketing department, our factory is set up in China, but actually Arhaus products are also made in China. If you think there is any problem with the product, please let me know and I will arrange to handle the return for you, we have warehouse in California.
Theresa C.
This seller is really great, the quality of their products exceeded my expectations and the service was excellent and made me feel very comfortable.
