Ulamps is a company that focuses on lamps and lanterns, we have our own factory so that we can have a deeper control on the quality of the products, and also to meet the deeper needs of our customers, such as making some changes for the customer’s usage scenarios, which cannot be done by ordinary stores. This way we can also offer lower prices to our customers.
Ulamps (ulamps.com) has 88 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Mer S.
It has been well over a week since my order was placed. No shipping info (despite 2-3 days processing), no response to email or chat and a recording when you call customer service. Will I get my products?
Response from UlampsDec 8, 2024
Hope you are doing well. Since you did not fill in your email address when placing the order, you did not receive the order confirmation email, and you should have completed the installation. Can you help us delete this negative review?
Lisa R.
I recently wrote a bad review, but the company made it right. Thank you Chany. I can't figure out how to remove the first review.
Kate A.
I recently gave a bad review on this website regarding Ulamps. The company read my complaint and I am satisfied with the outcome. Chany is a hard worker!! A pleasure to work with.
afreena A.
Customer service was very good. The shipment came on time and well communicated. I am satisfied with the material and build quality.
Timothy Charles S.
Great customer service
sgk
Looks beautiful and elegant in our family room! Customer service was great as well - super responsive when I reached out to find out when this would arrive.
Monkeyinbend
Product was as described and was packed very well in wood crates. At the beginning communication could have been better, but they improved that and I am very happy with everything. Will buy from them again
Parking.com C.
Great product, the lamps are beautiful. More communication on the order, delivery and shipment would have made the review a 5.
