UcraftReviews of ucraft.com

Super helpful to deal with, Bedros especially has always solved any queries I have & went out of his way to help me, I have 4 sites with Ucraft for different clients.

Very very very glitchy. I had a paid ecommerce store there for over a year, but the constant hang up include a permanent feedback tab placed along the scroll bar and their chat box expands with no means to retract it so you cannot access your site. They could not fix the problem on their end which made the service inaccessible and useless. If they care to fix issues like these, I would consider going back.

I managed to use Ucraft to create my company's website and it was super easy, even for an old geezer like me. And the great thing was, anytime I had challenges or needed help, I just used the chat box and there was always someone on hand to help within minutes. Thanks so much guys!!

Responsive service, high-quality software that does what it is commissioned for

Yet another person to whom they deleted the website without notice (as they did in reply to other negative reviews, I'm sure they'll claim here too that they notify: they don't). 30 days of inactivity and your website, as a free user, is gone for good. No grace period, no backup, no notification (and claim they cannot prove they notified me as their email are deleted after a couple months... seriously, as a website hosting company how little space do they have for near-blank emails?!?!). I was also not notified of the domain being disconnected for free users. The staff helped me somewhat fix a couple of design bugs in the website, but that's worth nothing if it all goes out the window. They obviously have a big problem with their notification emails not going out and until they deny this they won't fix it. So, if you're a free user with a little website that may not generate much traffic, BACKUP BACKUP BACKUP (or just go elsewhere really...).

Ucraft is a very competitive web builder that responds to customer needs. Mobile viewability, social proof integration, creative design templates, and SEO optimization are a few of the reasons you don't need to look elsewhere.

I have no complaints. Technical support is very responsive and helpful.

The live chat support team are the backbone of Ucraft. There is no way I would still be a paying subscriber if it wasn't for that team. Today in particular I had Bedros (everyone I have ever spoken to has been equally as helpful), who although we couldn't fully resolve my issues he gave great insight and knowledge, alternative options and passed on the issue and notes to the wider team to potentially make changes for the future. They really do make it easier, especially as a non website person. Ucraft is not perfect, but they are constantly updating features and tools. Their pricing compared to other places is the most reasonable I have found, making having a website accessible for a new/small business. Again thank you to the support team!