Michael R.
Very disappointing
The products were advertised as in stock, I paid immediately, and after almost two months I still have not received anything. On top of that, no firm delivery date can even be provided. That is not how you treat customers. If you do not have the goods, then do not take your customers’ money. Very disappointing and highly unprofessional.
Response from UclipsMar 17, 2026
Hi Michael, Our pre-orders are indicated on the product pages for each product. I understand you can miss this though, so I am sorry it was not clear enough. We run pre-orders to allow customers to reserve their inventory. As we're launching in new markets with a supply chain of 90 days with no forecasting data it's necessary for us to gage the demand using pre-orders. We understand that is not ideal and we will have this fixed by when we get the demand data and the supply chain catches up. I apologize for the confusion and the bad experience with us. Sincerely, Eliott - founder