Christopher G.
wrong plants sent
***UPDATE*** CUSTOMER SERVICE REACHED OUT AND HAVE OFFERED REPLACEMENTS FOR ANY OF MY PLANTS THAT ARE NOT TRUE TO NAME SO I HAVE UPDATED MY REVIEW THIS IS A COMPANY THAT HAS GREAT BUSINESS ETHICS I WILL BE BUYING FROM THEM AGAIN well i ordered 3, 3 year old summer muscat seedless grape vines and they produced red seeded grapes so I now have 3 vines of seeded grapes that i didn't want
Response from Ty Ty NurseryJan 20, 2026
We’re very sorry to hear about this and completely understand your frustration. That is not what you ordered or expected. This is exactly why Ty Ty Nursery offers our lifetime True-to-Name guarantee on all plants and grape vines. If a variety is ever found to be mislabeled, we make it right. We did address this earlier in the year regarding grape varieties, and we will absolutely stand behind your order. One of our representatives will be reaching out to you directly to discuss the best resolution for you, whether that is replacement vines of the correct Summer Muscat Seedless variety or a refund. Thank you for bringing this to our attention and for giving us the opportunity to correct it. We take variety accuracy very seriously and appreciate your patience while we make this right.


