TWILLORYReviews of twillory.com

I never thought there was anything better than Twillory’s suits and clothing, but their customer service may just even be better than their amazing clothes! Thank you

Been very happy with my purchases and customer service. I own some air suits and love the quality and uniqueness of them. Any returns I’ve had to make due to my own fault was handled professionally and everyone made it easy. Great company, great service and great products!!!

My son has not worn the suit we purchased yet, it is for an upcoming wedding, but I can speak to the quick delivery time and responsive customer service. My loyalty credit did not redeem when I checked out so I emailed Twillory. They responded promptly and refunded the credit, including the applicable taxes. Very pleased so far!

I absolutely love love love Twillory and their customer service. Quality suits, shirts, and well worth it. They made it super easy for me to do an exchange after I ambitiously bought pants that were too tight for my body build. Exchanged for the tailored look and they accommodated and communicated professionally and courteosly. I'll be buying the entire Air Suit collection. 2 in so far, with a few shirts as well.

Super easy with 2 returns I had to make!!!

Twillory is the best!! I have been buying from them for years and now more the 90% of my work clothes is from Twillory. It doesn't matter what you buy from them. It's all great quality and easy to wash yourself and even after years their clothes looks fantastic!! Good as new!! Thank you Twillory!!

I’ve bought multiple items from twillory ( most of the time in the store). Product seems to be inconsistent, I purchased a pair of pants the same size as always. Pants looked nice as but usual but when I tried them on the zipper was exposed and not covered. Upon checking is a that the button was place in a diffrent area than the other pants. I assumed that it was a mistake and sent a email with a picture to twillory customer service. They sent me back some generic AI response that they looked at the picture and that there is nothing wrong with the product. #1-never buy something from them online. There product is non consistent if you try it on in the store and it fits than great, but don’t assume that it will fit because you have had that size before. #2- they don’t stand behind there product they take your money and run #3 there customer service I horrible. There is no phone number and they email you back sporadically with AI responses. I really wanted to like this company but everything was great until there was a issue.

Can't recommend this company enough... Their products are top quality and the perfect fit. After ordering my first air suit, I ordered three others and started adding dress shirts. For the longest time I was a Brooks Brothers/Peter Millar guy, but those days are long gone for suits/dress shirts. Even customer service has be a pleasure to work with.