The Wellness CompanyReviews of twc.health

Has anyone found a phone number corporate office that works? Or any phone numbers for their management staff?

Still waiting 2 months so far for product. Just get excuses and promises. Have called multiple times. They never call back but always promise to get back to us. They collected our $600 up front and tell us we can’t have a refund. Not sure how to proceed but extremely disappointed and agitated. Wish I had read reviews. Could have had the Ivermectin from a different source months ago. Terrible service. I never write reviews but this had to be the exception.

SCAM ALERT! SCAM ALERT! I have no agenda! I was scammed and I am trying to warn others! Please believe! I placed an order for replenishment medication through their online platform. My Amex was immediately charged for the full amount of this purchase. Despite the immediate charge, I have not received any order confirmation number, tracking information, or subsequent communication regarding the status or shipment of my order. As of today, five weeks have elapsed since the initial transaction, and the ordered medication has not been delivered. In an effort to ascertain the status of my purchase, I contacted their customer service department multiple times. Several of the representatives I spoke with were unable to provide any specific details or updates concerning my order, which has significantly compounded my frustration. From patterns and consumer feedback indicates potentially deceptive and exploitative practices, warranting a thorough investigation into their ethical conduct and regulatory compliance.

They charged me $300 but I never got the product! Many emails later I found out they input my address wrong but somehow want to blame me for it even though a previous email from them confirmed they already had my correct address. Terrible customer service!!

Do NOT send these people money. I have been waiting on two wellness kits for two months. Customer service is worthless - all they will do is offer a $15 credit. They will not offer a refund. I am disputing with AMEX and, if that doesn’t work, I’ll sue in small claims. You’ve been warned.

Dont buy Ivermectim. Its not in stock. Been waiting over 2 months now. they just send robot annoying replies to your email. 600 dollars wasted

This company is running a scam! I ordered ivermectin/mebendazole over 6 weeks ago for a cost of $314.99. The company admitted to me via email that they've accepted more orders for ivermectin than they can fill, but they flat out refuse to accept a cancellation of my order and will not issue a refund. They claim the order cannot be cancelled once it has been sent to a pharmacy. Of course it can be cancelled! I filed a Better Business Bureau complaint, which remains unanswered by TWC. This is not a good company to do business with. They obviously care more about their profits than they do their customers. They know that people are using their parasite cleanse off label to treat cancer! I find it disgusting that they are taking advantage of cancer patients who are no doubt at a desperate point in their lives! AVOID THIS COMPANY AT ALL COSTS!! THEY'LL TAKE YOUR MONEY AND GIVE YOU NOTHING BUT EMPTY PROMISES IN RETURN!

CAUTION: I have been waiting for over 5 WEEKS and no shipping information to date after 3 support contacts that instantly reply with "sorry for the delay, will escalate" but nothing never happens! FRAUDALENT advertising and service. You are billed instantly but never receive your product - contacting them does nothing. Makes you wonder if even the pills they offer are legitimate! BUYER BEWARE