Donna K.
Issue with an order I had placed.
I had an issue with an order I placed a couple of days ago. I had received an email from the company thanking me for placing the order. I emailed back and told them about the issue. I was having with what I had ordered and that I was not happy and wanted to cancel. I had been told during a chat that I was not able to cancel so I was not happy and expressed this in the email I sent to them. Very quickly I did get a response to my email educating me better about the issue I was having and they were willing to refund my money since I had just placed it that morning. I decided to go ahead with the order as I was pleased with the way they handled the issue I was having. I have not received my order yet, so I can’t review the product, but I was pleased with the way they handled my questions I was having about the product I had ordered . All in all I felt they handled my situation very professionally and I felt very satisfied with the way things were handled and I am looking forward to receiving my order.
Response from The Wellness CompanyFeb 2, 2026
Thank you so much for sharing your experience. We're thrilled that we could assist you with your issue and resolve the matter. We Truley appreciate you. Your support is greatly valued. Best Regards, TWC Team



