The Wellness CompanyReviews of twc.health

Good organization Good products Working on their customer service and response time

Refund was processed quickly, would have preferred a replacement product instead. The products are marvelous and have made an impact on my lifestyle.

Customer Service was great but the links referred to were hard for me to find or were non existent. I'm still not sure if my husband has an appointment for tomorrow at 1 :00 p.m. or not.

The process of ordering and then speaking with a doctor went well. After that I didn't hear from the company for 3 weeks. I finally sent an email and lo and behold my order showed up 2 days later. I like this product very much but the company communications with their Customers has to Improve.

Company seems to be ready to help however when trying to do something on their website it can be difficult and frustrating

My order didn’t arrive and I was not able to track it through Shop which said it had been delivered. My credit card had been charged 10 days prior to my noticing that my order hadn’t arrived. I emailed support and suddenly it was on the way. Seems like there may be some bugs to work out.

After several delays, and poor initial communication/clarifications, and Ernest at customer service ultimately fixing the confusion/errors/delays, he helped me get my order completed. The product was as advertised and a good option for emergency situations, the booklet supplied was informative as well. All in all, the delays, and missteps were irritating, but thanks to Ernest, all is good, and I am happy to finally get what I ordered, thanks again.

Being in Canada I am still somewhat confused as I didn't know there was a Canadian branch which if they did have my product (a detox product) I could have avoided the exchange rates re Canadian dollars. Have just received my product in Canada. Had to wait for it almost a month. Noticed wormwood was not in the ingredients. My complete review isn't finished until I empty the bottle however I'm expecting good results. Now you can kindly send me the gift card of $25 you promised for my industry.