The Wellness CompanyReviews of twc.health

Not sure who’s writing the bad reviews, must be just difficult people! This is my third or fourth transaction with the Wellness company and everything has went very smoothly with each transaction. Prices could be a little bit lower, but there’s not too many trustworthy and dedicated companies out there offering this service. Their research and writings on all the peoducts are above and beyond any other company. Kudos !

I attempted to purchase the Parasite Cleanse product but was not able have it sent international. I reached out to the support team for help. Their reply was prompt and explained why. They even suggested how I might be able to obtain a similar product in my country which I found very helpful. Many thanks to the support team. Great job.

The Wellness Company patient portal allows me to check-in for appointments, read my medical records, see tests/lab results, keep my medications and allergies up to in the system. I love it Sincerely, A very satisfied customer and member

I am giving 4-stars strictly based on the service Clifford w/customer support and the Prescriber provided. However my overall experience up to this point was close to a 1 and I was starting to doubt the integrity of the company based on lack of communication. I reached out to customer service multiple times over a 3 week period, and could not get a response, or the response was generic. My hope is that this was due to glitch in their service desk system and not a reflection of the company. Once Clifford became involved resolution was quick and he was quick to answer any follow-up questions I had.

Great customer/patient service and speedy shipping. So far, the products seem to be high quality and effective. We are very satisfied with The Wellness Company and the products available, though we do look forward to additional products becoming available.

I ordered the emergency medical kit, a doctor called me later that day with a question about an allergy I have, and I received my kit a few days later. I ordered Tirzepatide, filled out the medical questionnaire, chatted with a doctor and received my medication a few days later. The doctor sent me an email so I can contact her directly with any questions. The support team at TWC was quick to respond and fully answered my questions about auto-fill. I am very happy with the products and services I have ordered from TWC. Will continue to be their customer and refer friends and family to them.

I contacted TWC about a delivery that was not delivered. They were very fast in responding. The USPS delivery to wrong address. TWC is a great company with amazing customer service.

Once the issue was addressed it was taken care of the next day. It had absolutely nothing to do with the product just confusion as to the ordering process.