Susan J.
Questionable business practices
I was SO excited to try their products. Took advantage of holiday sale 2 jars of "Recharge." Enough for a couple months at least. I NEVER do auto-refill so it was, apparently, pre-selected that way during ordering and I didn't catch it (PS - shouldn't have to "catch it". Last Saturday night at midnight I received a no-reply text that my checking was debited ANOTHER $180 for 2 additional jars of Recharge. I desperately did all I could with text & email to stop the shipment but they were closed til Monday. Called 1st thing Monday and was told too late, already shipped cannot return. I like the doctors who advertise these products, I like the product as well but do NOT like to do business with these sort of underhanded antics. They completely refused to help me in any way. I should not have to be so cautious when ordering from them -- probably won't be any longer and I would have been a great customer. BE WARY.
Response from The Wellness CompanyJan 5, 2026
We appreciate you reaching out to us. We're ready to investigate this for you. Please share your order details when you have a moment. Thank you, Best Regards, TWC Team



