TVG Reviews | Read Customer Reviews of tvg.com

TVG Reviews | Read Customer Reviews of tvg.com

TVG reviews

522 approved reviews, newest moderated first

customerDaniel
Jan 25, 2021
I’m enjoying the horse racing betting…
I’m enjoying the horse racing betting experience.✔️ One small favor; make sure I win a couple of bets now and then (fix , Oops I mean hook me up 😁)...
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RCH
Jan 25, 2021
BEWARE !
BEWARE !! Make sure you know your local restrictions before you give TVG your personal info and money ! They let me set up an account, fund it, and place (1) wager before telling me I can’t wager from my location. Mind you - it was AFTER they collected my personal information and taking a deposit of funds from me. Now I’m stuck with an account holding my funds, that I can’t even access because my location is a ‘non wagering state’ ... it doesn’t even let me sign into the account to request a withdrawal or closure of the account. Interesting they didn’t let me know BEFORE TAKING THE INFO AND MONEY! Bad experience
Response from TVGJan 25, 2021
Hello RCH, We are required by federal law to verify you are a within a Legal Wagering State when you use our services and during account set up. You are able to set up an account with us as long as the information provided in the account creation process passed our verification system. If for any reason you leave the US or a legal wagering state we are unable to bypass US individual State and Federal guidelines for wagering, and you will not be able to wager on the platform as the system will detect your location as required in those guidelines. We apologize for the inconvenience. For more information the URL below here will lead you to a helpful support article on residency requirements and age restrictions. https://support.tvg.com/hc/en-us/articles/360006060434-Residency-Requirements-Age-Restrictions
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J. W.
Jan 23, 2021
Easy to navigate
Easy to navigate
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customer
Jan 22, 2021
You know why u got one star crooks
You know why u got one star crooks
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Mary D.
Jan 19, 2021
Easy to sign up. User friendly website.
Easy to sign up and website is very user friendly. Also watching TVG live enhances the betting process.
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customer
Jan 18, 2021
excellent site...
excellent site...
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customer
Jan 17, 2021
Although the site seems easy to use my…promotional first time deposit
Although the site seems easy to use my first deposit didn’t go well .. I deposited 100 dollars and couldn’t tell if it deposited so I hit enter again and ended up depositing 200 dollars . Now here is my issue . First deposit you had a promotion where you offered 50% cash back . I feel as though I am still owed 50 dollars .
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Michael C.
Jan 15, 2021
No initial deposit bonus as lead to…
Contacted by phone and email. Great effort to resolve Issue. Deposit Bonus applied after contact.
Response from TVGJan 15, 2021
Hi Michael, I apologize that you didn't have a great customer service experience, we'll be sure to review any conversations that you had with our representatives and work on further training with them. It looks like a promo code wasn't used when you opened your account. I have added the current sign up bonus to your account and the funds are now available for wagering. If there's anything else we can do to assist you please reach out to us at Support.TVG.com. The "Message Us" button in the upper right will quickly connect you to a representative. Thank you, TVG
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