TuttioSportOur designs and production are born from our team members' deep-rooted passion for electric bikes and outdoor exploration. Each product we design and manufacture is infused with a spirit of adventure, aimed at enhancing outdoor riding experiences and inspiring new journeys. Join us in embracing a greener way of life.
TuttioSport (tuttiosport.com) has 715 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Drew F.
Great product with fantastic customer support!
Response from TuttioSportSep 7, 2026
Thank you so much for your kind words and for recognizing Tuttio’s customer service! Your support means a lot to our team and encourages us to keep doing our best. If you ever need any assistance, please feel free to reach out to us anytime. We wish you many more fun and enjoyable rides with your Tuttio!
Michael L.
DO NOT ORDER FROM TUTTIO — Our Experience Was A Nightmare We ordered a Tuttio e-bike for our son expecting it to be an exciting purchase. Instead, it turned into one of the most frustrating buying experiences we have ever had. Our original shipment apparently had a logistics issue and was never delivered. Tuttio then told us they had secured a replacement bike and that it was being inspected and prepared for shipment. After waiting and repeatedly contacting them, Tuttio emailed us saying the bike had “officially shipped” and provided a FedEx tracking number. We later discovered that the tracking number was the SAME number associated with the original shipment. When we questioned this, Tuttio admitted that the bike had never actually shipped. They said they had simply generated the tracking number and mistakenly believed that meant the bike had been dispatched. After all of that, Tuttio offered us the choice of continuing to wait with NO confirmed shipping date or paying an additional $250 to upgrade to a new bike that could supposedly ship sooner. At that point, we had completely lost trust in the company. We honestly believe this experience was a bait-and-switch designed to get us to pay more for a different bike. We cannot say that was their intention, but after everything that happened, that is exactly how it felt. What should have been an exciting purchase for our son became weeks of delays, contradictory emails, confusion and frustration. We ultimately canceled the order and requested a refund. My advice to anyone considering Tuttio: DON’T DO IT. There are too many other companies to risk going through what we experienced. We are now hoping for a much better experience giving YozmaSport a chance. Hopefully our next e-bike purchase will actually be something our son can be excited about rather than something his parents have to spend weeks chasing down. Tuttio lost our business and our trust.
Response from TuttioSportSep 7, 2026
We’re very sorry for the inconvenience you experienced. We have arranged for our team to re-review the issue with your missing package and the related shipment information. We will get back to you as soon as possible with an appropriate solution. Thank you for your patience and cooperation.
Jason T.
Always good customer support. Very responsive and clear communication. Immediately sense a willingness to help.
Christa
I've had a great experience with the Tuttio ICT. It's comfortable, reliable, and fun to ride for both commuting and casual rides. The performance and battery life have been excellent, and the bike handles smoothly on different terrains.
Response from TuttioSportSep 7, 2026
We’re so happy to hear that you’re enjoying your Tuttio ICT! Thank you for taking the time to share your experience and for your kind words about the bike’s comfort, reliability, performance, and battery life. Your support and feedback are a great encouragement to the entire Tuttio team. If you ever need any assistance, please feel free to reach out to us anytime. We wish you many more smooth, fun, and enjoyable rides with your ICT!
Mike
Pretty much helped me with every issue I had with the bike!
Response from TuttioSportSep 4, 2026
Thank you so much for your kind words and for recognizing Tuttio’s customer service! We’re glad to hear that our team was able to help you with the issues you encountered. Your support means a lot to us and encourages us to keep doing our best. If you ever need any assistance, please feel free to reach out to us anytime. We wish you many more fun and enjoyable rides with your Tuttio!
Randy
Put in a warranty claim they honored it. The motor was completely shot and they gave me a new one.
Response from TuttioSportSep 4, 2026
Thank you so much for your kind words and for recognizing Tuttio’s warranty service! We’re glad to hear that our team was able to assist you with your motor issue. Your support and trust mean a lot to us and encourage our team to keep doing our best. If you ever need any assistance, please feel free to reach out to us anytime. We wish you many more fun and enjoyable rides with your Tuttio!
Kylie D.
Quick to respond to our situation and quickly diagnosed & arranged for a new controller to be sent to us.
Response from TuttioSportSep 4, 2026
Thank you so much for your kind words and for recognizing Tuttio’s customer service! We’re glad to hear that our team was able to quickly diagnose the issue and arrange the replacement controller for you. Your support means a lot to us and encourages our team to keep doing our best. If you ever need any assistance, please feel free to reach out to us anytime. We wish you many more fun and enjoyable rides with your Tuttio!
AyoItsMike
It was pretty good , it took a little longer than I’d like but ultimately worked out.
Response from TuttioSportSep 4, 2026
We’re happy to hear that everything ultimately worked out. Thank you for taking the time to share your experience and for your support of Tuttio. Your feedback is a great encouragement to our team, and we’ll continue working to improve our service. If you ever need any assistance, please feel free to reach out to us anytime. We wish you many more fun and enjoyable rides with your Tuttio!
