TuttioSportReviews of tuttiosport.com

My son loves his Tuttio bike!! Bike is made with quality and the customer service is absolutely amazing!!

Their customer service is amazing, I was very satisfied with the way they fixed my problem.

I've found a new love for the outdoors with our Tuttio e-bike, it's so much fun to ride. What I love most is how easy it is to operate and the quality. I also love the customer service received especially during the shipping and receiving process.

We own two Adria 26s, and mine just topped 2,300 miles since May. I ride my Bike everywhere! All I can say is WOW. What a blast to ride! I upgraded the rear shock to one with adjustable damping, and it completely changed the ride. Honestly, it now feels like a bike I spent $3,000 on. Quick, comfortable, and surprisingly nimble. I recently had an issue and worked with Tuttio customer support, and my experience has been good. I emailed them a description of the symptoms along with a video, and heard back within about 12–24 hours with troubleshooting help or next steps. When parts or warranty were needed, I provided the requested information and worked with them from there. In my experience, they stand behind their warranty and work with you to resolve issues. For me, it’s been a bit like having a tech team in your corner when something comes up. One big tip after owning these and doing a lot of research: check your fasteners! A common theme I’ve noticed is people skipping the initial bolt check and the follow-up checks after the first few rides. These are powerful bikes, and trail riding and higher speeds put a lot of vibration and stress on everything. Do a good pre-ride inspection when the bike is new, check everything again after your first few rides, and continue checking periodically. Use blue Loctite where appropriate to prevent a lot of little problems before they start. Keep the pedal assist down and the range is incredible. Crank it up and let it rip—this bike is quick, nimble, and just plain fun. 2,300 miles and counting. I plan to keep this thing going!

So far it has been super good the only issue I have a problem with is the chain because when I first got the Tuttio the chain was already loose but I wish it came with a phone holder and sum ground light maybe and the noise a little quieter

Bike has got 300 miles on it been thru a full speed accident and all it need was handle bars talking with tuttio now about getting new ones there bike and customer support is responsive and the bike is solid all around traveler if ur thinking about buying oke this bike is legit good quality and durable and ive had no issues with any of the wireing

I've already been a huge fan of tuttio just because of my experience with their tuttio ict electric bike its soooo much fun but with all the fun wear and tear came into play and I had to contact tuttio support. WHICH WAS THE BEST EXPERIENCE IVE EVER HAD WITH SUPPORT FROM A COMPANY. Very helpful very informative and very punctual and im a very inpatient person so they got back to me with in 24 hrs of me sending my first email. Thanks so much tuttio for all your help and your awesome products.

Had an electrical issue with the soleil01. Support was very helpful in identifying the issue and is sending a replacement part covered under warranty.