Turner MotorsportReviews of turnermotorsport.com

I'd Give 0 Stars If Possible. They Have Sent Me A Damaged Part, And Now An Incorrect Replacement Part. Recieved An Open Bag, With Correct Part Number, But A Different Part. Super Scummy Place, Believe The Other Reviews. Spend Your Money Somewhere That Will Actually Send You NEW, And Correct Parts.

Took my order 4 weeks ago and have no stock. Now had two emails advising of delays, but no response to any of my four emails - I only want to know what’s been delayed and when I can expect it!? Very poor communication and don’t have stock of their own branded items! Update: Turner Motorsport did respond to my review and contacted me with the info I had been asking for. They provided a new delivery date and even managed to deliver a day early! Not the best start, but turned out well in the end. Also, very pleased with the quality of the products I ordered.

Just purchased a turner motor sport exhaust for my bmw e46. I had to come back and update my review spoke Amanda she made things right I was upset about the fitment. Thank you Amanda for going above and beyond.

Ordered the turner race control arms (front) and monoball LCAB for my e36. Put them on and the castor is way too positive. My wheel sits so far forward that there’s no way it’s drivable unless I remove the front bumper. The issue is that these parts come as a bundle and it seems turner doesn’t have a good idea what they’re selling. My guess is these arms have the 95 m3/non-m geometry which use off-centered LCAB. Turners monoball LCAB that come WITH their control arms are centered. I reached out to them to see if they had any idea or recommendation and they told me to give them details about my car which I provided and they never responded. The quality is good but please educate yourself on the products you’re selling. These are useless to me. $500 down the drain. I’ve tried to give my business to these guys but I’ll be sticking with FCP euro moving forward.

They offer a lifetime guarantee? They want you to repurchase the same item, ship the damaged parts back, and they will issue you a credit! So your out of money twice! Are the for real? FCP does the same. Lmao! I don't want credit, I want replacement parts! With spending more $$$! Who is running these companies? Stay away!!!!!

Ordered on 4/14 was emailed on 4/16 that a part was missing. Was told it would be in and shipped 4/16. 4/18 label created not shipped. On 4/19 opened chat at 0830 EDT waited until 1030 on next available agent. Called to cancel order only menu option that worked was sales, they transferred me to support waited on hold 49 minutes, never answered so hung up. Received UPS notification at 9:32 pm EDT order was picked up. 5 days to ship order that was in stock when ordered. Recommend not doing business with this company, they are unresponsive on orders, hate to see what product support would look like.

Company says it will ship “today” doesn’t ship out today. Will put your order on hold until they can get it sourced. Customer service will put you on hold for long periods of time over simple issues. Generally a poor experience. Not sure if I caught them on a bad day or what. But I’m in for an hour and a half wasted on in time dealing with these people. DOUG was not helpful. James handled my request within 5 minutes after I hung up on Doug.

Ups accidentally mislabeled my packages and instead of TMS returning my package, they steal the item and exchange me an item $350 cheaper, then say they can’t find the item that was accidentally sent to them. Bad customer service, dishonest employees that will steal from you if they can get away with it. I’ve been ordering parts from TMS for years but not anymore. I will no longer do business with them.