Turner MotorsportReviews of turnermotorsport.com

They took 4 days to tell me my $65 order was too valuable and I needed a payment method other than credit card for some reason bc I did not have order history with them. Absurd behavior…

Mariah W is TERRIBLE. Their "replacement program lifetime guarantee is FAKE!! They do not "replace" anything. They take your money and then give you a credit to use on another item, not the one that broke. This is NOT a replacement, this is a rip-off!!

Sales rep on the phone was not friendly. Was quick to just tell me that all Mini Cooper N14 Piston rings were made by the same dealer. I said, that maybe, but the oil rings can be one piece or three separate pieces. But he didn't care to hear what I wanted. Was like I was bothering him. So I took my business elsewhere. I will never use Turner again.

I was a complete idiot and purchased a charge pipe from Turner motor sports. The charge pipe did not come with o ring seals for each end and now I have boost leaks. Information I received was completely wrong! Now I have to completely tear down and get o rings which is costing me time and money. I guess it’s my fault for not reading more on their parts. VRSF Charge pipes for BMW’s don’t come with O ring seals and the KOZOYUN do. Anyway if I can save someone from losing money and time it will make me feel a little better.

I would give 0 stars if possible believe every review on here! So I ordered a m52/M54 aluminum expansion tank that came DAMAGED TWICE. I requested the first time about bad packaging and they had a manager review for the item and they still didnt wrap it right.. they dont even put cushion between any ends besides the top portion of the box so obviously common sense doesnt exist to whoever works there. What I can't understand from a Shipping clerk myself on how they even get away with this and this is A $362 PART. I need my car to get up and running about 3 weeks ago.. I asked if they could honor it by getting faster via shipping method but NOPE..AND now this delayed my project AGAIN! Never order from them here EVER.

I placed a sample order and was forced to pay via PayPal or wire transfer. This was my first order, yet I felt treated like a fraud case for a $178 purchase. Very poor buying experience overall. I would not recommend ordering from them, and I will not be purchasing again.

Ordered a shift knob for my 2008 E90, waited about a month until they responded, said they did not have it, and I would probably never receive one. So we ended up doing a cancellation and the person on the phone assured me it was all settled. Completely forgot about the shift knob and a few months later, a deer totaled my E90, so I do not have the car anymore. (This was four months ago btw.) About a week ago I get an email saying I got charged and there was now a shift knob being sent to me. I called up the company and they said they denied the cancellation request, which I didn't even know was a thing they could do. (NO EMAIL ABOUT THAT EITHER) So they tell me I can return the item. I get the item today and I go to do a return and it says the item is not eligible for return, so now I have a useless shift knob that won't work on my F10, that I now need to sell online. Mind you, this whole interaction happened throughout six months. I thought this was all settled, and Turner assured me it was. All I've gotten in each interaction has been lies. I will never use this company again

Update: This is a little overdue but the manager I contacted got back to me and was very consoling and professional in considering by grievance—therefore I changed my experience from 1 star to 3—I can respect a company taking ownership; but hopefully they’ll be progressing towards preventing them from reoccurring. Never ordering from this company again—they got like 1.5 stars on Trustpilot—that’s saying something—I just learned this after-the-fact. I’ll tell you why: I’ve been working with FCP Euro, AutoHausAZ, Bimmerworld, and Pelican for about 15 years for my BMW—not once in all those years with any of them did I ever have one issue that wasn’t resolved immediately and respectfully—especially when the fault was there’s. This one time I couldn’t find the part I needed —but it popped up in the search engine with Turner Motorsports—so I decided to order a few other things I had in my AutohausAZ shopping cart as well to benefit from their free shipping minimum. (Long story as short as possible) . . . I place my order with everything in stock—soon after receive an email stating one part is back ordered for weeks, so I opt for another manufacturer of the same part —but also add another part to the order since it hadn’t shipped yet. They update the order but end up shipping that added part directly from the vendor to my address affiliated with the billing of that credit card, not what I had filled in for my current shipping address. So that one part gets shipped there, and the other (initial part of the order) is directed for my current address but still hasn’t shipped yet because they’ve back ordered another part but this time didn’t tell me. I contact them, tell the agent my situation, he gives me an attitude like a 20 something year old living in his mothers basement who’s frustrated because his mom is calling him while playing Minecraft and feels interrupted. I tell him to chill and realize it’s their fault that they didn’t update the order to the correct address—after a little conflict he then goes “I’ll make sure no one picks-up your calls the next time you call” and hangs up. Bro—never have I ever experienced this behavior in my personal life let alone dealing with a business. I sent an email to PR about it and never heard back— Never again dude—never.