Turner MotorsportReviews of turnermotorsport.com

I ordered an Electrical component for my f82. When I received it the box was damaged, poorly taped, the manufacturer box was damaged as if a used product, and one piece of brown paper to protect this item. Although FCPEURO and turner are related, the service is significantly different and I'll never waste my time with their low standard of care.

Extremely poor customer service experience. I contacted customer support to inquire why it was taking approximately two business days to receive a return label for a damaged item. The product arrived damaged due to inadequate packaging and minimal reinforcement, and the damage was clearly caused during UPS transit. Instead of assisting, the customer service representative responded in an unprofessional and hostile manner. The representative stated that if I disputed the charge with my credit card company, I would be “blacklisted,” which came across as a threat and was completely inappropriate—especially for a legitimate return involving shipping damage. The call then escalated into a shouting match initiated by the representative. This type of behavior, along with making threats toward customers, is unacceptable and unprofessional. Customers should not be spoken to this way when simply requesting a standard return for a damaged item.

These guys don't issue refunds for damaged parts they send, they keep the money and blame the customer! Outrageous! Do NOT reccomend! The item was returned as it came in same condition. Whatever they claim is just an excuse for refund denial! And they claim Lifetime warranty or whatever, is all a lie! They blame the customer and don't do anything. What a scam

Part that said confirmed fitment didn't fit, then without my consent they placed an order for a different one and charged me.

Called up, went straight to a survey call back again, and the guy told me he hung up because he heard music in the background. I was driving and said hello immediately then he pretended to be the cofounder of the company having an attitude while I was trying to make a purchase, extremely unprofessional uncaring and disrespectful. This is not a company worth dealing with they will probably make up their own rules give you problems on returns and cause issues. I have something from this company and it put a whole bunch of check engine lights on a different car. It doesn’t seem like there’s quality in products or service. There’s a lot of better companies out there.

Purchased a lip 1 year ago finally got my g80 and the lip fitment is off by more than a inch. 2 shops said they can’t install it . Customer service said with the Lifetime replacement program I would have to buy another lip which is $900 and than get my money back in CREDIT. When I ship my other one back . This is ridiculous and they should have definitely handled this a better way. Very disappointed !!

Buyer beware!! They do NOT stand behind their products and their so called lifetime replacement is a scam!! You've had my turbo for two months!

Thank you ....