Carrie S.
Meh ok customer service not very upfront…
I ordered masks and honestly don't even mind waiting for them. I looked all over their site for shipping policies or delays. Only found the generic most purchases are delivered within 4-5 business days and if ordered before 3 pm ships same day. Ok cool - click and order. Get my confirmation email and now I wait. Eight business days later I reach out and they say they're out of stock and waiting on a delivery. Ummmm why wasn't this information shared prior to order?! I'm giving them 3 stars because they did respond but dang if I knew that I might not have purchased. Because now they're not responding to my inquiries. Update - I did get my order but it took 5 full weeks to get to me. I don't have a problem waiting but communication is extremely lacking.
