Turfmatic Reviews | Read Customer Reviews of turfmatic.com

TurfmaticReviews of turfmatic.com

4.2285 reviews
Manufacturing
1007 N Orange Street, 4th Floor, Wilmington, Delaware

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Turfmatic

About Turfmatic

Turfmatic™ is a global brand specialising in electric sweepers and power brooms for artificial grass maintenance. Our tools are engineered to clean, lift, and revitalise synthetic turf—making them ideal for homes, schools, sports facilities, landscapers, and installers worldwide. From compact sweepers to professional-grade brooms, Turfmatic™ products are trusted for their durability, ease of use, and powerful results. With customers across the UK, USA, Europe, and Australia, we’re proud to support a cleaner, greener lawn—wherever you are.

Turfmatic (turfmatic.com) has 285 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: turfmatic.com
Website: turfmatic.com
Category: Manufacturing
Location: Wilmington, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Turfmatic reviews

285 approved reviews, newest moderated first

Vicki T.
Jun 15, 2024
It works beautifully on our turf
It works beautifully on our turf. It is much easier to use than manual model we had
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Esther B.
Jun 8, 2024
It helped clean up the artificial turf
It helped clean up the artificial turf
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James S.
Jun 8, 2024
This was the best purchase after…
This was the best purchase after getting my turf installed! It’s fluffs my turf and picks up all the small stuff with ease!
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AnnMarie M.
May 19, 2024
Finally a solution to easily keeping…
Finally a solution to easily keeping our artificial lawn raked and looking good.
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Hi
May 14, 2024
Easy process and quick shipping.
Easy process and quick shipping.
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Edward S.
May 7, 2024
Love it
Love it, it picked up everything off the turf and fluffed it up. I highly recommend it!
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Tony B.
May 3, 2024
Payed for 3 day shipping
Payed for 3 day shipping! Friday am,didn’t receive it till Thursday evening! To me that’s 5 days. Trued to contact turfmaster with 3 emails and they will not respond. Horrible company to use!
Response from TurfmaticMay 3, 2024
Mr Bernard of Anderson CA you paid for nothing! One day late on UPS delivery due to a rail derailment and you claim for a refund in full from you card company. If you want to receive invoices and tracking for your order, please make sure you don't make typos in your email address. Shameful.
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CN
Apr 26, 2024
Customer Service is lacking.
Customer service is non-existent. We purchased the incorrect product and were inquiring on how to exchange it for the one we meant to purchase. After calling the toll free # that directs callers to send an email (why have a toll free # at all?), we sent an email and received one reply asking for additional information. We responded and then did not receive a reply, even after a second follow up email was sent. Look, I get it if you can't make it happen for us but communicating this to close the loop would have been appreciated and respectful. And we bought the extended warranty...so now I worry if anyone will respond if we ever need it. The sweeper product works fine and lifts the turf nicely. I am not sure about the design that kicks back everything on the person mowing. Wear long pants and glasses for protection and the mower should be fine. Which, BTW, is how we realized we wanted the sweeper vacuum product vs. the sweeper we purchased. Our work around is to use a shop vacuum to pick up the pile made by the sweeper. It would have been nice to do it all in one step. Moral of the story. Don't buy direct from the manufacturer. Buy from Amazon so you have some recourse.
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