3$ payoneer transfer fee being taken out of artists pocket after december 2021. Shame on turbosquid, as they already didn't take a lot.
They take a huge portion of our earning and I noticed that after December they our making us pay the 3$ payoneer fees for transferring artist earnings to payoneer. They are just greedy thieves. Cgtrader pays the transfer fees for payoneer. That is a very unfair move by turbosquid, they should stop being so greedy and reconsider this.
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carlos M.
Avoid them, it´s a scam website.
Avoid them, they are scammers. I´m a seller there and they only pay 40% to artists. The problem is that even that poor revenue, they don´t pay! I have been waiting for my sales payment for several months, with many claim tickets opened and the answer is "contact paypal". These are just pass-over answers, i know my paypal works fine, the problem is that they never send money.
SCAMMERS! AVOID THEM
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Marco L.
Greedy, incompetent thieves.
I've been a seller there for more than 10 years, and I just removed all my content, because although the royalties have always been poor for sellers, the site has gone downhill in many other aspects too, in the last years. They only give you 40% of royalties on your models, unless you sell exclusively on their site. Their reviews to certify the models are highly incompetent, I guess they have low wage juniors working there. Totally made up copyright infringements claims, even on designs created by you. VERY WEAK response by customer service on reportings of stolen content on their site; I guess it doesn't matter for them, as long as they make a profit. Don't support this company, there are many others out there selling 3D assets, and much more honest than Turbosquid.
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Jaring
Goede Klantenservice…
Voor de Nederlandse lezer het gaat hier niet om fysieke modellenAls je toch iets had besteld dan is er een goede klantenservice die jou dan weer kan helpen
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Greg K.
Good Business
Found an amazing 3d model through turbosquid. I bought it and it really was an amazing model but I realized that in my excitement I hadn't read the description and it was the wrong type of model. Turbosquid issued a full refund. This is a reliable trustworthy company.
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Antonella
Good, but can be better
I am a 3D creator, I chosen Turbosquid because it's the only website that promotes your content in the first results if your skills are high and in my experience the "meritocracy" was always coherent, but at the cost of exclusivity (which I accepted). Further, this is the only website where inspectors check and test the quality of some eligible products, applying a badge that shows that to customers. Not just that: this is the only website that offers to artists an automated service to convert formats (with their materials, with fidelity), and a side service called Pixelsquid for selling renders-only of submitted 3D products.
For artists, much bigger sales and visibility than other sites, in general.
Very visionary, but it has its flaws: artists don't have an identity there, a "profile" (feels sterile and sad), and can't be personally contacted after purchase, so the customer experience can be problematic sometimes; customers service went worse in quality and slower in time, after the Shutterstock acquisition; Royalty given to artists is LOW; Submitting models can be tricky for artists who are not much skilled and the interface is not the best; Some UI/UX is also bad in several other areas (like the list of downloaded models) and often hampers the chances to valorize some features and to introduce others (like adding a list of bookmarked products).
A less relevant point, but worth mentioning: compared to CG Trader, the userbase in the forum is 0 toxic/extremist and you're free to mention other services without taboos or being attacked asap.
- Summary, for artists: good if you're skilled enough and serious about what you do; frustrating and unwelcoming if you just started with 3D, and quite worrying about the future since it's now a Shutterstock service, and Shutterstock is famous for not respecting contributors to a quite incredible degree (and royalty is already low by default, so the perspectives are rather that it would go worse, not better).
- Summary, for customers: good if you're a high profile customer who would spend more for quality and has some commercial projects going on, quick deadline, needing ready-to-use models; not so standing out if you're buying something simple for personal projects (other sites are valid as well in this case), and CG Trader has a better customer service anyway in case of problems as well as you can contact artists if anything is wrong. It can be determining for your choice.
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Marco
As others said
As others said, they get 60% of the price, which is really robbing, as the costs for holding up some servers are FAR LOWER than that.
Also, a couple weeks ago they took 8 dollars from my account, in an "automatic payment". I tried to see if there was a buy that I forgot about in those days, but I couldn't find a list of items bought anywhere on their site.
This is by far the worst site I know of a certain relevance, and I hope that they will lose all the clients and close, because robbing 60% of people's work is really horrible.
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DX M.
Turbosquid suspend all my model
turbosquid suspend all my model and saying that my model is COPYRIGHT INFRINGEMENT .... But those model was originally develop by me only and i have the proof and also have the portfolio in artstation