MKK
University Campus Commuting!
I bought this for my son to use next Fall to commute around college. We waited a month to unbox it since he was still up at school and not using it this semester. The battery was dead and would not charge. It was our mistake not to charge ASAP we received it but regardless TurboAnt was very responsive in multiple communications. They helped me troubleshoot which did include getting the battery tested for free at an automotive supply store and shooting a video so they could see that voltage status. A new battery shipped within a week of initially reporting the issue and after the several exchanges/trouble-shooting activities. My son is now having a blast! It's sturdy, well-made and runs smooth. I was not very kind to TurboAnt initially and I appreciate their patience and ultimately in resolving the issue. I have confidence if anything happens going forward they will respond and work with me to find resolution.
Response from TurboAntJun 24, 2022
Dear customer. Thank you for your recognition of our products and services. Your recognition and support will be our motivation to move forward. We will make our products better and bring more convenience to our customers. Have a nice life!


