Susan J.
Defective Product and I have to pay to replace?
I loved the ring and the shipping time, everything was perfect till 3 weeks after the wedding, 3 weeks after he started wearing the ring, there is a HUGE gash in it, he does NOT have a job with heavy equipment but he does lift weights. I was so pleased that you have a lifetime warranty and did not expect to use it this early but when I called to replace it I was told I have to Pay a $50 deductible for your defective product, at this rate (3 weeks in) I will pay many times over for this bad product. I would love some help with this. I am beyond frustrated with Tungsten World.



