Tungsten WorldReviews of tungstenworld.com

I am a multiple purchase customer fo Tungsten Fashions. My latest order is now my last order on January 22, 2025. After 18 days of no movement shown on their tracking information the order was cancelled. It is now March 21, 2025 and no sign of my purchase being refunded. I will not purchase or recommend Tungsten Fashions from today forward.

I ordered a Watch from Tungsten in February and never received it after payment. It's been five-weeks now and still no watch. I will go to my credit card company for a refund.

Ordered a ring and never received it. Spent a couple months back and forth with customer service and still no ring. It was a total loss, good thing it was tungsten I guess..

Had to re order wedding band since my finger is larger now. Instead of sending .5 bigger, they sent same size ring. Plus the ring is 1 gram lighter with way less nicer finish than original. They want me to pay all shipping cost plus a processing fee that adds up to more than the ring

If I could give this company negative stars, I would. Long story short, I ordered a wedding band for my husband from Tungsten World that never showed up. After almost 6 months of back and forth and emailing them asking for a delivery date, they continued to respond that it was backordered...after more time passed, a credit showed up on my credit card and they never responded with any kind of follow up. I guess they at least credited my purchase, but my husband still doesn't have a wedding band. Wish I had never ordered with them to begin with.

The ring was quality but the sizing was off and there is ZERO ZERO Customer support. I tried to call and email multiple times and no-one responded. I would 100% bring your business anywhere else as if you have to contact customer support you are not going to be able to.

I bought a ring for my husband in October and it broke in half by September. I have not been able to reach customer service by phone and they did not respond to my email. Poor quality and poor customer service. I would not recommend Tungsten World.

I sent back a ring to get sized which was an 8mm ring. When I received the replacement ring it was a 6mm, even after letting them know about the mistake they didn’t care about what I have to say and told me to fix the problem I can do another replacement for another $50 even when they are the ones who made the mistake. I will never order another thing from them and have told everyone I know to beware!