Tulle & Chantilly is an online shop specializing in bridesmaid dresses, bridal gowns, bridesmaid gifts, robes and wedding accessories. We are here to help brides and bridesmaids to choose the perfect dress and other wedding items for the big day.
Tulle & Chantilly (tulleandchantilly.com) has 228 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
tulleandchantilly.com
Website
tulleandchantilly.com
Category
Wedding & Party
Listed on Five Star Index
2026
About these reviews
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The company replied to 11% of reviews.
Latest
Most recent review: March 2022.
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I honestly was super skeptical of ordering a dress online. I am 6’6” and finding dresses for my super tall frame is hard to find.
My friend told me that she wanted these dresses for her wedding and I submitted a request for my measurements. They emailed to double check and made sure everything was ok which I really appreciated. I got my dress and it is absolutely PERFECT. The length, where it hits and it is so flattering I cannot wait to wear it. Thank you so much for being so flexible and communicative!
VR
Vita R.
Dramatic Off Shoulder Ruffled Bridesmaid Dress
The color (canyon rose) and quality of the dress is exactly what I expected. It especially looks lovely in the sunlight and is perfect for the wedding theme. It does get hot quickly as I do live in Florida and it is often humid; this of course was to be expected as well because of its length. I did not know the dress was to have a lined bra and corset type structure in the waist. This is a nice detail but I would definitely include this in the dress description on the website if it is not already there. Two things I could have changed: a majority of the weight of the dress rests on my straps, perhaps because the waist could have been just a centimeter tighter, and the fabric around the arms (off the shoulders) could have been slightly more loose. Other than that, the dress compliments me well and is great. I love it!
Response from Tulle & ChantillyMay 15, 2020
Hi, Vita
Thank you very much for your recommendation. We hope we have the opportunity to serve for you again and we must let you experience our perfect five-star service next time.
MW
Maggie W.
I recently purchased a bridesmaid dress…
I recently purchased a bridesmaid dress from Tulle & Chantilly. Despite carefully checking my measurements multiple times before choosing a size, the dress I was sent was ridiculously small around my bust and ribcage in comparison to the measurements stated on their website. I contacted Tulle & Chantilly in order to return it, but their policy only allows returns within an incredibly short, 5-day period. Due to COVID-19 travel closures, I was not able to try on my dress until a few days after this 5-day period. Despite many other clothing and regular stores allowing anywhere from 1-2 extra months for returns, due to these unforeseen circumstances, the Tulle and Chantilly employee I contacted was not helpful in ensuring the return of my dress that was obviously made too small. Instead of offering an exchange or refund, as one might expect from an incorrect order, they only offered to remake it if I paid for it AGAIN, and the dress I ordered was $154. Overall, the customer service was very disappointing and the accuracy of the dress sizes was extremely incorrect. On the plus side, the material of the dress was nicely made. But for potential formal dress buyers, please look elsewhere for a better shopping and customer service experience, price, and product.
Response from Tulle & ChantillyMay 15, 2020
Dear Maggie,
We would like to make our sincere apologies to the issue of the dress.
We are always committed to improving our items and service to satisfy our customers. I think there may be some misunderstanding in your previous communication with our customer service. We absolutely adhere to the return policy. If the product has quality problems, we will give them a refund. The customer service have contacted you to give you a solution.
We felt regret again for any inconvenient it may bring to you.
MK
Ms. K.
I ordered my bridesmaid dress from…
I ordered my bridesmaid dress from tulle and chantilly and I honestly was pretty nervous since it's always hard shopping for clothes online since you can't try it on, but I completely love it! The dress actually arrived faster than expected, but even if it had taken awhile , I can completely say it would have been worth it. The dress is GORGEOUS! and the robe is so soft! I took some pictures, but they honestly do NOT do it JUSTICE! They are super high quality and fit perfectly. I gave my measurements as they suggest on their website with the video, and it fits like a glove. I know this is a bridesmaid dress but i will definitely be wearing it after the wedding. And the color is also super beautiful and true to the picture. I love it.
Response from Tulle & ChantillyMay 15, 2020
Thank you very much for your recommendation. We are happy to know that you are satisfied with the dress.
RW
Rebecca W.
I was the winner of 6 free bridesmaids…
I was the winner of 6 free bridesmaids dresses from an online giveaway. I chose the Sleeveless Tulle Long Bridesmaid Dress with Halter Neck TBQP359, in Burgundy and the dresses are actually far more beautiful in person then they appear online. We were pleasantly surprised! The burgundy color is absolutely perfect! Customer service was also very responsive and easy to work with. 5 stars!
BM
Belen M.
Five stars on everything!!!
Five stars on everything!!! I am a new customer and I have to admit, I was quite hesitant about ordering online specially living so far away from the actually company and not being able to try on the dresses. I live in the state of California specifically in the Valley. If you are familiar with the area, you can imagine the lack of selection of stores we have around here; the biggest one that comes to my mind is David’s Bridal. I was so glad I gave Tulle and Chantilly a chance. Dresses are spectacular!! They look exactly as the picture, including colors (in my case it was Taupe). Fabric was also very nice not cheap at all!! Every time I tried contacting them they responded. I ended up ordering three dresses for bridesmaids even the one that was customized was on point! Length was perfect made them all look very elegant. I cannot give anything but great reviews on this website. If you are a bride running out of store options I totally recommend this website. Just make sure to read all directions to avoid any confusions and give yourself enough time to have your dress ordered, made, and delivered by the date you need it. Also don’t forget to follow THEIR measurement chart and guides. Other than that...thank you so much Tulle and Chantilly!!☺️
Response from Tulle & ChantillyApr 13, 2020
Dear Belen,
Thank you very much for taking your time to write your review. We are happy to know that you are satisfied with the dress.
Best Wishes,
Sophie
JH
Jessica H.
Great Experience with Maternity Dress
I bought a maternity dress (SKU TBQP472) and it was great. I ordered it larger than what I thought I needed, just in case, and ended up only needing to alter the bust a little bit. It was comfortable and pretty. I am happy with my experience with Tulle and Chantilly and their communication. The other woman in our bridal party also ordered a dress from here and it was beautiful.
KC
KC
Not Maternity Dresses!
I recently bought a dress that was under the “Maternity Bridesmaid Dresses” tab. I ordered a size 10 based off my bust size because I’m pregnant and hip and waist measurements don’t apply to someone who’s pregnant and keeps changing sizes. Well my dress did not fit over my belly. It wouldn’t zip. After a few back and forth emails with a rep from Tulle, she finally admitted in an email that they could not guarantee the dress would have fit me even if I had ordered a size up or provided hip and waist measurements like they wanted. So if you are pregnant DO NOT buy from this company. The dress is beautiful but doesn’t fit and even after alterations is still tight around my belly. Let me save you the hassle...if you’re expecting don’t buy from them.