Tulle & ChantillyReviews of tulleandchantilly.com

Ordered a dress from here for a wedding as a custom dress went and got the measurements done by a seamstress to make sure they were correct (I always do this-never has been wrong before :)!) I sent in the measurements with a friend. When we got our dresses back hers fit perfectly every where length was the perfect length mine however was not itbwad rather very short and was not happy. I wasn't able to try on the dress till recently (past the return request date). I has asked all the bridesmaids if their dresses were as short as mine and they all said no, ireached out to company and explained the situation; they had offered $30 refund or a credit towards a new dress. I originally was going to go with the new dress but I got the exact same measurements as the first time so I decided to do the refund instead. I'm pretty upset about the $30 refund I was hoping for at least 50% if not 100% refund as it was not my error at all and nobody in the group has the issue.

Do not buy from Tulle & Chantilly. You cannot return the dresses at all! The website says that you can return the dress and yes, technically you can return the dress however the dresses come from China and the cost to ship them back is over $200, more than I paid for the original dress. When I asked to return, they said "what about take them to a seamstress to check if they can be altered in your local place?" The color and tulle was completely wrong and now I am stuck with multiple dresses that I won't be using. Do your research and buy from somewhere else!

Service Great. The color rust is lovely. Very happy with everything. Orded 3 long skirts and one dress.

The quality of the dress is great exactly as shown in the pictures on their site. Sophie who helped me get the sizing correctly through email was great to work with and I'm so glad I went with the custom dress size. The dress fits great, a little loose in the front, but it still looks beautiful on. I highly recommend this company when looking for a dress!

Dress did not come at all like it was described. And per the recommendation of the customer service, they added an inch to the waist which made a standard dress "custom" and then voided any potential to return. They won't offer any return for the dress and told me to try and sell it and order another. Don't order!!! So many other sites out there that are better.

I recently received my dress from Tulle and chantilly. I was very pleased with the way it fit and the color was accurate from the swatch I purchased. I can't wait to wear my dress for my wedding rehearsal.

My daughter wanted a beautiful dress to wear as "the New Cinderella" for Halloween. She found what she wanted on Tulle and Chantilly. The service and communication with the company was great. We received the dress on time and it looked absolutely beautiful. Now we hope to attend a wedding or special party, so that she can wear it again.

Came in at the right time & everyone loved my dress! I measured as asked and they custom fit just for me! Highly recommended!!!