A K.
Exemplary customer support
While the product didn't work for my family, the customer support did. I had unintentionally subscribed and when I realized this, instead of saying "too late, too bad for you" the support tracked down the shipment marked for me in the warehouse and stopped it before it was handed off. Then they gave me a full refund. This is exemplary support given in the face of a mistake that was purely mine.




