Snow Teeth WhiteningReviews of trysnow.com

When it works, it's great. I have purchased FIVE systems since 2019. The first one I used was the hard-line mouthpiece, which worked fine, until the wire connecting the mouthpiece disintegrated after about 9 months of use. No big deal, I already had the wireless unit in back up. I was able to use that for 3-months before the entire unit malfunctioned and would no longer charge. I contacted their customer service and at first was super impressed by their service after being told that they no longer supported that model but since all their products are backed by a 5-year warranty, they would gladly send me a new one. I provided my preference for a replacement and then radio silence. They just evaporated. It was very disappointing and frustrating, to say the least. Fine. Maybe the units have been upgraded to be more robust by this point, and clearly the company has no intention of actually following through with their replacement warranty, so I buy 2 more-- 1 to use as soon as it arrives and the next for use should the first stop functioning. Well, within TWO MONTHS of use, the first one stops working. Completely. So I tear into the FOURTH system. The mouthpiece completely falls apart after the THIRD DAY of use. I contacted customer service just over two weeks ago, and have not received any form of response. I'm now onto my FIFTH system since 2019 and believe me when I say I will not be purchasing another. At $299 each kit, that not once has lasted so much as one year, let alone the 5-year that they claim their warranty covers (yet refuses to honor), it's just way too costly for what you actually get. I'm incredibly disappointed in the quality of of product and service of this company.

The customer service at this organization was extraordinary. In today's environment there are a lot of delays, very little human connection and Covid gets blamed for everything. My expectations were low and I was ready to be hassled. I requested the mouthpiece be replaced as it had stopped working. Emily was on it immediately and I had a replacement in my hands 4 days later. Amazing! I love this product and can see a huge difference in only 8 sessions. Try it, you too will love it!

I was having trouble with my teeth whitening kit, specifically the UV light. I emailed customer service and the very next day Emily, reached out and sorted out the problem by sending me a new one!

I was skeptical when I first saw this product but once I saw that other people had amazing results I couldn't help but to try it myself. I've been using this product for 3 months now and my teeth have never been whiter. I'm very happy with the results and I will continue to use it.

Purchased on the 25th of December, dispatched on the 29th, received on the 8th of January. Absolutely incredible if you ask me considering i live in the Highlands, Scotland. Noticed a big difference on the 1st application, especially on the 2nd.. Each every application so far I'm noticing a lot of difference for sure. Expensive yes, but most definitely worth every penny. Ignore the haters who are not doing it properly, IT WORKS! Had a very small issue in regards to my blue bag missing from my box, Snow customer service where excellent, they dispatched the bag straight away. 🌟 🌟 🌟 🌟 🌟

The products SNOW offers are really great, but I especially appreciate their customer service! Every issue I needed help with, has been handled quickly and with great courtesy. If you are looking for an at-home teeth whitening system and customer service you can count on, look no further than SNOW!

I ordered from NZ and contacted customer service and got a very professional and prompt reply that really impressed me. My query was answered straight away!

I ordered a product from them in November. We are now in January and I haven’t received the product yet. I tried to get hold of them to assist with tracking the order but they are not responding to my last 3 emails. Very disappointed with the service considering the price of the product. I don’t even know if I will ever get what I paid for.